Petition against Pak Suzuki Motor Company

Pak Suzuki Motor has been spewing out vehicles in Pakistan for almost 25 years now. This post speaks out on the behalf of those people who are the victim of low quality production and highly un-user friendly approach of this plant.

The end-product a customer gets from this plant after a painfully lengthy period is simple a heap of bland garbage. For instance I recently got my Mehran Suzuki Car from a local dealer in Rawalpindi almost 2 months ago and still hasn’t been able to experience the smooth functioning of vehicle. There were many manufacturing faults in it from the outset. Major manufacturing faults were faulty hand brake, loose doors, substandard rubbers, dried up bushes, ill-fitted window glasses. The Rs. 350000+ vehicle hadn’t even got simple cheap things like mud flaps, seat covers, and other small things. Automobile mechanics themselves advice that one has to replace many parts of a new vehicle in order to get some sort of relief.

This state of affair is absolutely unacceptable. If you share the pain, frustration and humiliation, then please join hands to protest against this high-handedness of Pak Suzuki Motors Company by signing the following petition:

Petition against Pak Suzuki Motor Company


182 Responses to Petition against Pak Suzuki Motor Company

  1. Tariq Salam January 9, 2018 at 1:40 pm #

    i have also suffering the bad quality of Mehran 2016 Model.

    Till from first day i am facing steering bubbling issue and different noise from different parts.

    few days back gear stuck in the middle of the road and engine suddenly stops.

    Paksuzuki develop stupid car

  2. goraya May 27, 2012 at 12:09 am #

    Even after 6 six years.. suzuki is producing same scrap… o what happened of that petition..

  3. Azam May 21, 2012 at 5:41 pm #

    if i will make the minister in future i will do fisrt arrest to owner of Suzuki motors and will beat with the low quality shoes as they are giving low quality in cars.

  4. Nasir May 21, 2012 at 5:01 pm #

    Finally gays this is truth that Suzuki company is a most profitable company in Pakistan becuse they are selling the cars on 75% profit
    i mean which car has cost on Rs-200,000 they are selling on Rs-600,000.
    but the danger thing is this that they are not responsible for any death or and injury due to a lot of manufacturing faults in cars.

    Do you believe that mahran is in Rs-600,000/=
    And the major thing is this that Bolan across Rs-700,000

    its really a joke with customers.
    if any body support me to meet with them i m ready to spoil on them.
    byeeeeeee suzuki owner

  5. Dr Ghayur April 10, 2012 at 10:04 pm #

    Is it not very strange;

    To all dear Suzuki-cars owners/colleagues on Facebook…..

    The world most re known motor company BMW has called back
    1300000 cars back form roads all over the world for manufacturing
    defects, giving its customers a great opportunity to get compensations
    where as Pak suzuki is sucking blood of its customers in no law and
    order and regulation state and country the Pakistan.

    With and under conspiracies of Pak Suzuki company with establishment
    division and bureaucrats monopoly, is accumulating Pakistani
    community wealth by providing/selling its poor class, full of
    manufacturing defects.
    We now must stand up and fight this corrupt company for our rights in
    courts of law and orders.

    Strange; the same Japanese company in japan is honest to its clients,
    but has indulged itself into corruption with corrupt mafia supports.

  6. Shamsi Khan Shams March 21, 2012 at 6:50 pm #

    The quality of Suzuki Cars is very bad. There are designing defects that cause accidents and losses to users. I have used all these cars and am writing from personal experience. For example:

    a) In the Suzuki Mehran the Rear View Mirrors are a joke. I guarantee that none of the users has ever had a proper visibility of the traffic on their right and left because the mirrors can never be adjusted properly. In cities like Karachi and Lahore where there is haphazard traffic, motorcyclists crossing you from the left all the time, there is always a fear of accident.

    b) Suzuki Cultus: There is always one problem or another with the CNG and petrol conversion system. Funny thing is that my car takes a big jerk when in the 5th forward gear at 120 kph on the motorway. I showed it to all the Suzuki Company owned workshops in Lahore and Islamabad. They redo the software but can not eliminate the problem. The car vibrates so bad even when parked. Their mechanics say that the car will continue shaking even if engine mounts, distributor cables, plugs and point etc. are perfectly alright. Deisning Defect.

    Just check beneath your driver’s and front passenger seats. The seat base is so sharp and roughly made that my children have injured their hands several times when picking things they accidentally dropped under the seat.

    May God Bless Pakistan. There is no one from the Government to ensure quality of cars. Pakistan has a excessive population. A few deaths do not make much difference! Even the Japanese who are known for their morals have become corrupt when they came to this beloved country of ours!

  7. Dr.Ghayur Ahmad January 29, 2012 at 11:34 pm #

    His Dignity January 29, 2012
    The Chief Executive/ Managing Authority
    Suzuki Motor Company, Pakistan

    Subject; Serious complaints on your product, the Beleeno Cars on road with high risk
    And life threats and hazards because of company manufacturing defects.

    References; Beleeno Car Model 2005, booked at Askari leasing Company Kashmir-
    Mansion/plaza Blue Area Islamabad, received from Company in June 2005.
    Car Profiles; Chases; Engine; Registration No; , Islamabad

    History of Accidents; met because of failures in control of motion due to;
    Skating/repeated breaks failures and failure in car motion to control

    1. September/October 2005; Parked for repair at Awan Motors, I-9 Industrial Area Islamabad, authorized dealers of Pak-Suzuki Co (under insurance scheme).

    2. February March 2006; Parked 2nd time for repair at Awan Motors, I-9, Industrial Area Islamabad, authorized dealers of Pak-Suzuki Co (under insurance scheme).

    3. February/March 2009; Parked 3rd time for repair at Baber Motors, I-10/3 Islamabad, at Pvt. Workshop (Not under insurance scheme). I had to pay for damages-repairs of other Suzuki taxi car hit by me form his/its rear.

    4. May-June 2011; Parked 4th time for repair at Shah Motors, I-10 Markaz Islamabad, at Pvt. Workshop (Not under insurance scheme). Also paid other car Suzuki taxi repair charges

    5. Troubles in faulty in Engine-Coil system; Uncontrolled Blasting,/Missing/giving jerks, tearing air filters,

    Dear Respected Sir,
    With most due regards, I once again approach the authorities of Pak-Suzuki Motor company for registration of my complaints for timely your actions to facilitate me for damages that I faced because of company manufacturing faults on Beleeno Cars running on road, which must would have not run, because of constant threats to the life and risk for others on roads.

    It is evidence based in the light of facts and figures truth, that the Beleeno-Cars imported/local manufactured till 2004 were free of mechanical defects, technical faults and manufacture errors in brakes and engine blasting. Based on its qualities, I preferred to select and buy Beleeno mark car of Suzuki fleet of cars, to much costly for Rs. 1070000 form Askari lease, very soon getting my self out of lease financial tortures by May 2007.

    I received heavy damage of my precious time, financial and physical loss because of my car technical faults and errors. It not only damaged me, but at times I have to pay other car drivers by hitting their cars on roads at their rears. It always happened due to failure in controlling motion of my car even at slow speed of 50-55 km/hour.

    I am 59 a senior citizen, educated man with profession as consultant community medicines, adviser Public Health through out in Islamabad. Meeting accidents on wide Capital roads is astonishing and worrying. It is mostly due to skating on applying the brakes even on dry days with out any rains. Moreover one when reaches this part of age, he is mostly very cold minded, careful and alert when driving. It is not the age of rush and high speed driving. But bad luck would have it, who can change the fortune because of one’s vehicle faults.

    I changed not once but twice the tyres of my car at the advice of my mechanic to control skating and getting road grip, but could not remain safe and in spite of all that met accidents because of failure to control even light and slow motion.

    I have made a research survey of some the Beleeno cars with same defects in the twin cities of Rawalpindi and Islamabad. Many faced loss, because of company’s manufacturing defects. And this has been a constant risk of threats to me and my family in particular and to the traffic and community in general.

    My car have been receiving and giving other cars, body-dents & paint damages through out this period of six (6) years since I am driving this car. It never happened any time before since 1977 till 2005; I am driving in and out the country. All losses I had been managing from my self.

    Now I approach the competent authorities kindly to pay attention to this serious matter of high risk and threat to whole community driving this model car through the country. I may approach to law and rule bodies for my and all others affected grievances. I am collecting more data on registered Beleeno cars of model 2005 to peruse and sue case of damages for all from the company.

    This car would have been tested before it was put on to the roads through customers. Every customer that uses your product is your Company member by law to be cared by your company, which in spite of high degree and magnitude complaints all over the country, the Pak Suzuki never paid any attention.

    More over it is the height of company’s negligence, poor supervisory check and substandard quality control that a friend of mine met an accident and when the roof of his car was opened for repair, there came out, the roof was made of Dalda-oil tins.

    Therefore it is approached that if no action for the remedy of Community Complaint is made at yours end, we may manage to high light the issue in media electronic and the press through press conferences, file the case in court of law and appeal to the CHIEF JUSTICE of Pakistan to take action against Pak-Suzuki Company at large at the interest of public in general and the company customers in particular as driving this car is a constant threat to all community on roads through out the country.

    Hope your Excellency will consider the matter at the interest of your company, if not the community.

    With best hope and thanx for receiving and following my prayers

    Truly yours

    Dr. Ghayur Ahmad

  8. Ahsan Raza Khan August 21, 2011 at 9:43 am #

    I am Ahsan Raza Khan from Karachi. I bought Alto VXR in Aug 2010. I found the gears of the car very hard to change from first to second. Now after one year today I have got a continuous pain in my left hand and now i feel difficulty in pulling things at one specific angle. Can Suzuki give me claim money against this injury to my left hand?

  9. Mohsin August 12, 2011 at 2:22 pm #

    some information updated:-

    1. Cultus is out of production everywhere in the world expect Pakistan. (yes, even african countries)
    2. Liana is sold in Pakistan only.(all other countries moved to SX4 several years back, including India and African countries.)
    3. The new Paksuzuki Swift is no longer assemebled anywhere else and has been retired and replaced with another safer version. Also Pakistan is the only country where the swift is being offered without air bags.
    4. The pakistani ALTO uses a early 1980s engine not used anywhere else in the world. Sj410
    5. The Bolan/Ravi cars are based on late 1970s platform. (suzuki carry / bedford rascal)
    Lets all pray to God that PakSuzuki’s monopoly will end in the future, and we will have a competitive auto industry.”

  10. Dr.Ghayur Ahmad July 5, 2011 at 10:35 am #

    I am Dr Ghayur going to sue in the court of law and the justice against the Suzuki Motor Company Pakistan. Our society is so corrupt that any right and perfect working business and manufacturing industry/unit performing outside Pakistan is delivering the best and quality services. But when same unit starts functioning in Pakistan the corrupt mafia jumps in and starts its corrupt interventions to earn black unfair money.

    Same thing happened to Pak Suzuki Co Karachi and this company has delivered hi cost compared to other places with much and far more down quality services and producing their low quality and sub standard cars to community.

    The one big and know example I quote of Suzuki Beleeno Car, sold at more than one million with substandard and low services and qualities.

    I bought 2005 model Beleeno car from Askari Leasing Company Kashmir arcade Blue Area Islamabad in May 2005 on my name as Dr. Ghayur Ahmad, registered at Islamabad with ICT JA 238 No. Since its few 1st days on road it is making explosions and tearing my car air filters every next week.

    Soon I met with an accident in Sept/Oct 2005. The front driven Honda city car on road applied breaks which worked and I in-spite of distance applied my breaks but my car with general tyres kept on rubbing the road making gheesies and slip over the road and stuck the car in my front, damaging his car and almost destroying mine even at a speed of 60-70 km /hour. It put me face lot of mental a physical tortures in its early days of purchase. Its break system is highly un reliable and failed technology is applied I this car.
    There is no road grip and car is at high risk and threat to meet accidents any time on road.

    It was insured and it was its first few months of the car on road so I received less financial loss but mechanic and the workshop I was sent by askari leasing took my 3 months to complete repair and till today there is a fault in their repair.

    Again in 2009 same thing happened and this time I faced Rs. 40000 loss in a Pvt Workshop because of no policy and not insured.

    This time since last days of 2010 till date July 2011, my care is raising and making explosions and gets off and restarts with great difficulties. The mechanics all over Islamabad told this is manufacturing fault of this cart with cables and cups of Coil mounted direct on top of engine.

    So to conclude Beleeno has not few not one or two, but lot of and many defects in it design and manufacturing.

    this high rate and cost car has down led many like me in markets to find the coils and replace and even than no remedy of the faults.

    To summarize the defects are;-
    1. It Has Manufacturing faults in Congenital, birth born and not the acquired one during the use and when on roads. It’s the responsibility of company to resolve and compensate in some reasonable way.
    2. Poor Break System I call it, PBS of Beleeno. When breaks are applied even at speed of 60 km /hr it deviates and gets unbalanced and takes side.
    3. It is high risk to drive Beleeno car at high speeds at Motor ways.
    4. Its life threatening even at low speeds with in cities.
    5. It is low bottom and touches even low road speed breaker and gets damaged.
    6. It has mechanical fault with coils and its cables and produces explosions and fires the air filter which get perforated now and every than. Its again responsibility of company to compensate in words and means of exchange Beleeno with Diana or Cultus.
    7. It has great problem with front two seats. These are made of low quality foam and depress soon after two months use and one has to repair them again.
    8. If these things are over looked by corrupt management of Suzuki Pakistani Management I will sue a case of damages of Rs. 100 million on or more against the company at Islamabad.

  11. Abdul Shakoor February 4, 2011 at 12:56 pm #

    Suzuki, it has only four wheel, and nothing else like a car, u can say it , that we have a car home with 4 wheel.

  12. smoothtalker December 2, 2010 at 12:24 pm #

    bought a mehran VX in 2007, new. lights werent working, loose connections/ disconnected wires, paint chip, (fixed, car had PDI sticker)as soon as i left the show room and came on the road, car started snaking on the road, very disturbing. turned round and took it back, turned out rear suspension mountings were loose, nuts tightened. whole car vibrated and rattled, was told by showroom staff—its a suzuki, thats how they come, samad bond stains on the bar above sun shades, —-was told to ignore it. generally qality of fit and finish is so poor, rear seat wont lock(still dosnt) whole car rattles, poor gear shift, very poor brakes, very expensive price.
    on the plus side, i have had trouble free motoring, no engine problems or suspension problems, has never stood me up on the road. maintainence and CNG milage is cheap.

  13. naveed November 23, 2010 at 11:47 pm #

    Its very true that Suzuki cars are very sub standard in Pakistan. Specially Mehran and Alto. I have bought new Alto VXR but have problems like high noise of AC compressor, gear box and exhaust pipe.

  14. Sameer September 29, 2010 at 9:51 am #

    I also support the petition, though it is hardly four days that I have purchased a brand new Alto VXR and several problems have begun to pop up. 1. Noisy at 60 RPM, 2. Finishing not good. 3.Gears moving not smoothly.

    But we need not to cry over spilled milk as we have the bear the burnt of buying it. Ours is the land where all it happens.

    Neither to change nor falter to repent,
    This is like glory Titan is o be.

  15. Arshad August 19, 2010 at 1:00 pm #

    Dear All,

    Every one is blaming only Suzuki not our govt. except one of our brother. Actually Suzuki Company is taking only 200000 if a car cost is 500000. All other amount goes to 250% tax. Then how can company give you a good car in 200000. I also don’t like Suzuki company’s cars so I bought a Charade and sell it out in loss. Why? The problem is that only our so called mechanics increase or decrease value of a car. No one is professional. All mechanics are gifted. So they don’t know how to fix or even trace a fault of Charade, Vitz etc. So you will see every mechanic will say don’t buy Charade, Vitz, Mira, Japnese Alto etc coz they don’t know how to open these things. Every mechanic says only buy mehran not even baleno or liana. And every one says that Suzuki parts are cheap. Its only Suzuki Bolan and Mehran’s parts are cheap not every suzuki car. So Suzuki company has its monoply and we are bearing it. Although if you buy any other car like Vitz, its japnese and even you don’t have to bother to go to mechanics frequently. “So Sasta roye baar wali baat hai bhai”. So one petition should also be for govt. But if govt reduce the tax what will happen on the roads. So our govt. should work on our transport system e.g. trains, Buses and improve these.

  16. khalid saeed July 19, 2010 at 11:03 am #

    we are agree with ur comments of low quality of Pak Suzuki Motor

  17. Pakistani Nationalist July 13, 2010 at 11:54 pm #

    Sir with all due respect, shouldnt u notice all these flaws before purchasing the vehicle?????

    and why in Pakistan we dont have a cerified vehicles program whereby cars can be properly inspected and proper ”bills of health” being issued

  18. faisal_scu July 13, 2010 at 10:30 am #

    I bought a cultus VXr in 2005 with a lot of issues.
    1. The front door windows were very stiff to operate up and down.
    2. A 2 inch paint drop mark next to the attena on the roof.
    3. Black paint marks on the rear side window.
    4. The bonnet did not line up correctly with headlights.

  19. Mansoor Ahmed Zia July 1, 2010 at 4:24 pm #

    If we talk about the Suzuki in Pakistan, people are getting garbage even after paying 12 lacs for Liana….
    come toward Mehran, it cost around 550,000 what a joke ??? Mehran having no mud flappers, no good tyres, loose doors and brakes are useless. Mehran went abselite if we go in international market and Bloody shits Suzuki Pakistan are still making it.
    Now come toward Cultus, its original name is Swift and still we were not getting the real updated Swift but now getting swift but old swift is still there which is having all sorts of Brake issue and engine has been given in the car again under power……

    cut short, We are just a bunch craps, which are being fooled by these bloody idiotic companies like Suzuki and Toyota, which are highly supported by corrupt Govt of Pakistan

  20. Shahid Mahmood Janjua June 12, 2010 at 10:47 pm #

    I bought brand new CNG fitted Suzuki Liana and paid PKR: 26,000.- more to get the car from showroom in 2006. The car is still with me but it carries a huge maintinance cost as compare to Corolla/Honda. The spare parts are too much expensive.I realized that I have taken a wrong decision. I should go for Corolla instead of Suzuki Liana. Only original oil filter cost mre than PKR: 800.-Air filter/spark plug/fuel filter cost is too high as compare to Corolla/honad of 1300CC. I have to pay PKR: 40,000.- to change original Clutch Plate with pressure plate and clutch bearing. My car is still like brand new BUT IT IS REALLY TOO EXPENSIVE TOO MAINTAIN LIANA WITH ORIGINAL PARTS. I am an engineer and General Manager in a comany. I will sale my Liana and will buy Corolla soon. No boubt my Liana is as good as New and just completed 47000.-KM since 2006 to till date.

  21. akbar soomro June 11, 2010 at 2:40 pm #

    i fully support the petition against the pak suzuki. i purchased the Alto VXR. after two month it got number of problems. corbuter, shocks, bearings, leathers, rims, etc. i fed up and sold out in loss.

  22. jaykay May 30, 2010 at 11:17 pm #

    Suzuki Mehran is indeed the crappiest car of all but the chief reason for being the highest selling vehicle in Pakistan is its low-cost it’s about affordability as well as availability of spare parts that compell people to settle for less…and yeah Mehran’s AC works so well only in winter times :))))

  23. Wasim May 11, 2010 at 12:41 am #

    The ONLY way to force them to improve the quality of their cars is NOT TO BUY from them. If you are so desperate to buy a new car and cannot control, then you deserve this low quality thing.

    Everywhere in the world, customer is the king. In this country, the businessman is the king because it can play with your emotions.

    As an example, Bird-flue or no Bird-flue, when a lot of people stop buying chicken … the prices comes to half. This is common sense.

  24. zuhaib April 12, 2010 at 1:44 pm #

    why is pak suzuki producing cars that are substandard.and who told you that people are satisfied with pak suzuki did you manage to find out that 87.67% customers are satisfied.due to manage to extract this from the recent rise in sale of pak suzuki cars which was only because government bought suzuki cars.

  25. Wahab Khan March 18, 2010 at 4:20 pm #

    Dear Customers,

    Pak Suzuki is committed to Consumer Service round the clock. We have achieved excellent service ratings in the past year where over 87.67% of our customers were satisfied with our services. And they showed confidence in our products as well.

    We would like to thankyou for your support at all times and assure you of our fullest cooperation at all times.


    Wahab Khan
    GM Pak Suzuki South

  26. Farrukh March 15, 2010 at 11:15 am #

    I bought an Indian made (Maruti) Suzuki Swift in 2006 in Nepal, where i am working. This shape/model is now being introduced in Pakistan. It is very spacious and very good car. I would praise Indian quality control. Indian burecrates and regulators entrusted with protecting consumers don’t allow industrialist to fleece the consumers so easily.
    I have driven various brand of Suzuki cars in Pakistan (Mehran, Cultus, etc). These were and are crap. In Pakistan there is no protection for consumer. In countries where there are proper legal systems and consumer protection procedures, such death traps can’t be sold and the executives of these industries would face civil and criminal charges. You always hear of cars and other equipment recalled by the factories when serious faults are discovered. Toyota is currently facing this problem. Suzuki company in Pakistan is getting away by selling crap for huge prices for a long time now.
    Maybe our Supreme Court can take a suo motto notice of this.

  27. Muhammad Sheraz March 2, 2010 at 9:20 pm #

    I need parts cartkoge, u have this please reply

  28. m qayum February 15, 2010 at 3:19 pm #

    when will u open the booking of suzuki ravi. if it is within a week or late please reply me as soon as possible and also tell me how can i book a suzuki ravi for my personal business

  29. umer khan February 13, 2010 at 9:01 am #

    i hv booked mehran vx petrol on 11/01/2010,but still not recived the car,where as dealer is not giving me the exact date of delivery.with snnobish attitude and there is no complaint centre where i should go and inquire the exact date

  30. Farooq Piracha February 4, 2010 at 10:20 pm #

    Usually the leftside front wheel develops a fault and the wheel
    drags, I have had it checked and learnt that this defect is most
    with Mehrans. What is the experience of the other users ??

  31. Munir January 21, 2010 at 1:59 am #

    Dear Mr Wahab Khan,


    I am seeing you only reply to selected comments regarding Quality of PakSuzuki cars. I hope you will respond to my message as it is a very genuine concern with a lot of people these days.

    I went to buy Suzuki Swift this week but was shocked when all OFFICIAL PAKSUZUKI dealers were asking for “PREMIUM” for the car ranging from 40,000 to 60,000 rs. Making the price of the car jump up to above 10.5 lakh rupees. Please note that selling cars on premium (ON) is illegal. They further told me that only corporate booking is allowed and private citizens can only buy the car only by paying premium(illegal on).

    If you are actually from PakSuzuki please take notice of this and help. This is very wrong and it is negatively impacting the image of PakSuzuki and leaving many customers dissatisfied.

    Please do reply to my message,



    ***if u ignore this message I will be very sad and it will show paksuzuki does not care for its customers.

  32. Reverse Swing January 19, 2010 at 7:02 pm #

    Come on Guys, I am going to buy my first car pretty soon ( Suzuki Mehran probably) so don’t discourage me.

    If that is the case how can Suuzuki being highest sold cars in Pakistan, it isn’t a 1000 Rs item it cost a damn good money and I don’t think people are so dumb to spend such amount of money on crap cars.

    Yes these cars are not as good as some other but they are also cheap. Mehran is 450000 approx. and there is not other car at such price or anything near. With low price you should expect a little drop in quality, right?

  33. Wahab Khan January 19, 2010 at 4:35 pm #

    Dear Shahzeb,

    I don’t need to pretend…The product speaks for itself!! Please check the Spring Field Research Journals for “Most Preferred Car Brand” in Pakistan for 2009.

    You will know for your self!

    If you have problems with are free to purchase any of the existing brands out there.


    Wahab Khan

  34. Shahzeb Khan January 15, 2010 at 3:14 am #

    The Swift is about to replaced by a newer generation (shape/engine) globally this year.

    Mehran has been phased out globally since the late 1980s. It continues to be used in India but with EFI and more features. The only thing common with Maruti 800 is the shape.

    Same is the case with Bolan, Ravi, Cultus, and Alto. All are obsolete vehicles no longer made anywhere for several years.

    Hence only two Paksuzuki vehicles Jimny and APV are going on par with the rest of the world. They are imported and very expensive. Jimny now costs almost 19lakhs.

    I think this Wahab Khan person is not actually someone from Paksuzuki, he is more likely to be someone pretending to be in the company.

    Bye Everyone
    God Bless Pakistan !

  35. ajmal January 14, 2010 at 1:03 pm #

    Swift car was not launched simultaneously all over the world.It was launched in japan and India in 2005 and in Europe in 2006.It was launched in pakistan 4 years later!

    The maruti 800 car that is sold in india costs at least 20% less than the one sold in pakistan.Plus,it has advanced techonlogies like fuel injuction system.So deduct another 5% from the price.Moreover mehran is no way near the quality of maruti 800.

  36. Wahab Khan January 12, 2010 at 12:29 pm #

    Dear Mudassir,

    Paksuzuki is 100% to being new and innovative technologies to Pakistan! What are you talking about. Haven’t you seen the new Swift? It’s simultaneously launched around the world. It is blend of technology and superior driving experience.

    PakSuzuki is and will continue to bring cars based on customer satisfaction and insight. We are always on the watch out for our customer and are engaged in processes and activities to always serve the customers!

    Thankyou & B.regards,


  37. Ajmal January 12, 2010 at 1:02 am #

    The same car sold in India as maruti 800 is of very good quality and has fuel injection system as well.Suzuki even export cars made in India to Europe and other parts of the world.Why cant suzuki give good quality cars to pakistanis???

  38. Mudassir January 11, 2010 at 9:48 pm #

    After reading the comments of other people, I can relate to them how PakSuzuki is taking unfair advantage of its monopoly position in the small car market. I myself have been a victim of poor quality and obsolete technology of paksuzuki cars. Unfortunately due to lobbying and bribes by Pakistani automakers (esp paksuzuki) government never takes any step to reduce the suffering of people.
    It so sad to see that we are getting cars with technology no longer used in any other country at such high prices.

    Mr. Wahab Khan I would request you to show some decency after reading feedback of so many people and take your obsessive love of an exploiting Japanese company elsewhere. Nobody is satisfied with Paksuzuki cars, people are forced to buy them because they have no other option thanks to the policies of our useless governemtn!!

  39. Wahab Khan January 4, 2010 at 11:23 am #

    Dear Customers,

    Wishing You All a Very Happy New Year! and best of luck in your future endeavours.

    I would like to take a moment to thankyou our valued customers for your continuous support and appreciation for the Pak Suzuki Brand. Your confidence in the brand is what has made Pak Suzuki the most prefered Car Brand of all times!

    We promise to deliver the same level of commitment and our passion for serving you will be maginfied many times!

    Thankyou Again Sincerely Yours,

    Wahab Khan
    GM – Pak Suzuki

  40. sara December 22, 2009 at 4:30 pm #


    Cultus is out of production everywhere in the world expecpt Pakistan. (yes, even african countries)

    Liana is sold in Pakistan only.(all other countries moved to SX4 several years back, including India and African countries.)

    The pakistani ALTO uses a early 1980s engine not used anywhere else in the world. Sj410

    The Bolan/Ravi cars are based on late 1970s platform. (suzuki carry / bedford rascal)

    Lets all pray to God that PakSuzuki’s monopoly will end in the future, and we will have a competitive auto industry.”

    Thanks for pointing all that out Mohsin. Good research indeed. Pakistan always gets the worst of all deals. Its not just the auto industry but the whole country is like that. You cannot find any good quality things in Pakistan.

  41. Dr. Atif December 22, 2009 at 2:50 am #

    Dear Wahab Bhai,

    The main reason why only PakSuzuki vehicles are seen in the country are because of one simple thing that “There are no other options”, especially if we talk about small cars.

    What importance are awards in a country where the auto industry has no competition. This is like ending in the top 3 in a race where there are only three players 🙂 hehehe.

    If you are genuinely concerned about Pakistan, than why don’t you take this message to Paksuzuki head to produce safe and environment friendly engines. As some previous posters pointed out, Why does your company use obsolete engines which have “DANGEROUS EMISSION” levels and are no longer legal in other countries. At least you guys can move to electronic fuel injection systems which are now even adopted by African countries.

    I seriously request you to please consider public safety and the environment also.

    And brother, the criticism of people in this regard is totally justified. Can we expect people to be happy when they pay so much money and get nothing but cars which lack even the most basic features and use technology that has been discarded by the rest of the world.

    Its time we stop justifying our shortcomings and learn from other auto industries around the world, such as India, Thailand and Vietnam. Who were behind us but now have surpassed.

    Brother I request your company to please convert Mehran and Alto to Efi atleast.

    Kind Regards,
    Dr. Atif

  42. Wahab Khan December 21, 2009 at 1:30 pm #

    Dear All,

    I think it is not good to criticize so much. Pak suzuki has been providing quality based cars to Pakistani citizens for so long, which can be seen also on the streets. In fact Pak Suzuki also won Brands of the Year Award for 4 consecutive years. This was only possible because of the superb quality excellent after sales service which is in comparison to non-other.
    I think as a nation we have lost the ability to appreciate and all the time we keep criticizing. Grow up people and learn to admire what you have!


  43. Mohsin December 17, 2009 at 5:44 pm #


    Cultus is out of production everywhere in the world expecpt Pakistan. (yes, even african countries)

    Liana is sold in Pakistan only.(all other countries moved to SX4 several years back, including India and African countries.)

    The pakistani ALTO uses a early 1980s engine not used anywhere else in the world. Sj410

    The Bolan/Ravi cars are based on late 1970s platform. (suzuki carry / bedford rascal)

    Lets all pray to God that PakSuzuki’s monopoly will end in the future, and we will have a competitive auto industry.

  44. Zameer Jafri October 3, 2009 at 8:53 am #

    I fully subscribe your views about the products Pak Suzuki. I had bought Mehran in 2001. The car caught fire at 5 in the morning while it wsas parked in garage. Luckily I was awake as it was Ramzan and I had just finished my Sehri. I saw the flames when peeped outside the door where car was parked. I called the company people. So many of them came along with some Japanese. But they did nothing anf I had suffered huge loss in terms of money beside mental agony, torture. Luckily I had escaped the disaster of destruction of the house which the blast could have caused if I were not awake. Some preople on anonymity told me that the company is using substandard wiring supplied by some company from Bhawalpur. Can some take action against the company and ensure compensation to the the customer.

  45. Ahmad from peshawar September 22, 2009 at 5:08 pm #

    whatever my brothers explained in their comments are absolutely right. i went several times to Tayyab motors but they didn’t treat me well though i have purchased cars from them a few times. so suzuki Japan must think about the corrupt suzuki authorizers in Pakistan because they have devalued suzuki company in Pakistan. i will say that suzuki Japan must close thier suzuki company in pakistan

  46. OMER August 23, 2009 at 3:19 pm #

    mr. qasim..i fully agree with u……pak suzuki motor is making fool of pakistanis….they r making bull shit……pray and thnx ALLAH that he saved ur money……i hav purchased suzuki bullshit alto vxr,2008 model, so called silky silver color……. this is the worst car i have seen throughout my life……i think i hav been punished by ALLAH, that i purchased this brands car…… ALLAH, plz forgive us all………..

  47. Wahab Khan August 22, 2009 at 12:42 pm #

    Dear Engr. Qasim,

    By using such kind of lauguage, you only degrade yourself. It doesn’t effect any one else.

    I suggest you invest your Halal kamai in some other brand, which is as per your standards.



  48. Wahab Khan August 22, 2009 at 12:40 pm #

    Dear Ihtesham,

    Thankyou for your mail, but I think you need to study further. All the local parts used are as per standards and specifications certified by Suzuki Japan. Before sourcing these parts to local vendors we always follow very strict procedures to make sure that the parts are upto the standard and are not faulty.

    So I am sorry to say this but I feel your case is an exception.




  49. Engr.Qasim August 22, 2009 at 2:18 am #

    Dear Wahab,

    I was planning to go buy a new cultus tomorrow.
    But i feel by comments published here that your compnay making making people fool about your product.
    Not only relaying on comments posted here i personally inspected the cultus vxli at suzuki dealers in lahore.
    after paying mine costly time to visiting A BULLSHIT MADE BY SUZUKI i thanked the God to save mine HALLAL KAMAI.
    Its mine personnel opinion which i established by opinions of different effecties of PAK SUZUKI BUUL SHIT MOTORS that any kind of product made by your company should not be allowed to drive on roads.


  50. Ihtsham August 12, 2009 at 1:45 am #

    Dear Mr. Wahab Khan,

    I did not buy a refurbished unit…I bought a brand new PakSuzuki zero meter car with the invoice on my name (booked from PakSuzuki motor co ltd with payment in favor) from an authorized PAK SUZUKI dealer.

    I appreciate your response but I always thoroughly research and inspect before purchasing a car check production dates before purchasing a car (I am not so foolish)…..furthermore I have the warranty card and purchase invoice as a proof.

    And for your information Mr. Wahab, official Suzuki 3S service personnel themselves told me that Alto is know to be defective so you have ignore the various problems that arrive. Especially, I was told the locally assembled components are the ones that develop the faults frequently.

    If you visit you will understand the complains being faced by PakSuzuki customer and almost no one is satisfied…..
    I am not against local assembling, in fact I support the whole concept and would like to see locally manufactured 100% Pakistani cars and not just locally assembled cars where the profits are repatriated to Japan .(such as by indus, paksuzki and atlas).

    The problem is the lack of features/outdated technology, substandard production quality and not the LOCATION of Assembly.

    This is simply a question of personal ethics, for once lets think about the Pakistani people and not defending a company’s name.

    One has to step up and draw the line between right and wrong….and in this particular situation everyone knows that PakSuzuki cars and substandard….So lets begin by accepting the facts and move towards improvement instead if making excuses to justify mistakes.


  51. Muhammad Saddique Sadiq August 10, 2009 at 8:01 pm #

    Dear Wahab khan,

    I am planning to buy Suzuki Cultus VXLI. Before purchasing kindly clear the following points as I am confused to decide.

    1) There are two version 3 cyl (1.0 lit) and 4 cyl (1.3 lit).

    2) The G10 is an inline 3 cylinder engine. The G10 has 1.0 liter of displacement and is equipped with either a carburetor or electronic fuel injection and has an optional turbocharger. It has a single overhead camshaft driving six valves.

    3) G series engine has six or eight valves hence OHC. This engine has 16 valves suggesting what DOHC?

    4) The Engine is surely not F10A.

    What I understand is…

    G10 came in only inline-3 SOHC with EFI and Carb.
    In G13 only G13B was inline-4 DOHC with EFI and Carb

    Is G10B of Cultus is modified to G13B.
    How can there be Two Engines with the Same Code.

    Waiting for your kind response.

    Best Regards,

    Muhammad Saddique Sadiq

  52. Wahab Khan August 7, 2009 at 5:34 pm #

    Dear Ihtesham,

    I’m afraid the car you’ve brought is not 100% brand new, but a refurbished and repainted car. I feel sorry for customers like you who get robbed off by very clever dealers in the market.

    You should therefore very carefully next time before going for a purchase.



  53. Wahab Khan August 7, 2009 at 5:31 pm #

    Dear Suzuki Hater,

    I’m sorry I cannot agree with your points.

    We at Pak Suzuki invite Japanese engineers every Quarter to inspect our production line and check the quality thoroughly. Only after passing very stringent tests and standards the Pak Suzuki car is being passed on to the dealers and showrooms.

    Please check in more detail.



  54. Wahab Khan August 7, 2009 at 5:27 pm #

    Dear Umar,

    I’m sorry I don’t understand your point. As per our market survey result Pak Suzuki was the Top Brand for 2006, 2007 and 2008.

    We had very satisfied customers to date. Did you purchase a refurbished or used car? I think that is the reason for your complain. We at Pak Suzuki have very strict procedures to maintain quality

    I’m sorry I cannot agree with any of your complains.



  55. Muhammad Umar August 7, 2009 at 12:09 am #

    i hav purchased suzuki alto vxr in april 2008. i hav gotten anoyed 4rm this car. this car is just scrap. pak suzuki motor is making pakistani illetrate people, fool.
    this car has number of problems.
    Mr. GM…….. this car is having worst brakes then ever….. clutck , accelator and brake padels had made sounds after 2 weeks to purchase.doors are made up of tins.



    ….you know better abt all the negative aspects but as a manager, u will never accept it……thats what we call ur sayasi bayan…..

    Mr. GM…… u guyz r used to drive honda, mercedese and bmw cars……i m dead sure that u guys are not using pak suzuki motor car. agar aap PAK SUZUKI MOTOTR CAR use kar rahe hote, to ye complain kab ki khatam ho chuki hoteen……..

    and still i m dead sure that u will not consider my mail, caz i m well aware of nature of these sought of people very well.
    but still i will wait for ur reply


  56. Suzuki hater August 6, 2009 at 11:02 pm #

    @ Mr Wahab Khan

    I feel very sad too see the built quality of your Suzuki crap.You people are disgracing the name of Suzuki’s all over the world.Japanese put their heart and soul in their cars to make their car better and relaible,unlike you guys…I know that you guys are making lots of profit by using cheap quality parts and low built quality e.t.c.Because most of the people are illiterate here in Pakistan so they are not well aware of what you guys are making and what Japanese are cannot improve its quality and you know it.

    I think you guys don’t know the value of LIFE.You guys don’t know what is safety,you guys don’t worry for anyone’s life,PSM cars dont know what is grip or braking,the body is made of tin cans.if the body is from tin cans you couldn’t improved their braking\grip.but no PSM knows how to fool Pakistani illiterate awam.

    I feel very sad to see that PSM is making maximum money,even those who work in PSM hate their cars.and drive JDM cars.but you guys forgot that Allah is watching us can play tricks here and you have to pay here in this world.


  57. Ihtesham July 31, 2009 at 3:28 pm #

    Hi Everyone,

    I got a Suzuki Alto 2008 last year the car being the first locally assembled car I purchased I was shocked to see the extremely poor quality controls in place at PakSuzuki.

    These are the faults I have faced till now:-

    1)The Generator developed a serious fault at 1500kms and Suzuki 3s workshop refused to fix it on warranty and asked for money instead.

    2)The rear doors cannot simply close until you slam them hard.

    3)Front left door lock developed a fault at around only 14000 kms, the front right developed lock went faulty as well at 16000 kms.

    4)The vents of the car were “FAULTY” by default and I had to get them fixed. Wipers did not work and the CNG kit was not configured properly(yes all this in a new car !!!)

    5)The clutch and break paddles started making noises.

    6)Extremely poor breaks. Will not stop properly until if you are not below 70kmph.

    I believe the Pak-Suzuki at large is compromising on security and quality to an unbelievable extent and deceiving the public. My advice to anyone considering to purchase this car is to plzzz dont!!!!

    Go for some other option like Chevrolet Joy or Vitz if you want a comfortable driving experience. The current Pakistani Suzuki alto uses a 1982 SJ410 engine which is not being used anywhere in the world except Pakistan for several years now.(the engine does not meet even the basic international emission standards )


  58. Wahab Khan June 12, 2009 at 11:02 am #

    Dear Mr.Sipra,

    I dont agree with your complains, and this is the first time in my 20 year career with Pak Suzuki that I am listening to this type of complains.

    Kindly stop making negative propaganda about Pak Suzuki. And if you have any issue please write to me directly.

    it is people like you those because of whom our hard work is not recognized.

    Shame on you!!

  59. suhail June 11, 2009 at 6:15 pm #

    I have got my car last two years ago & felt terible to see fitting of accessories that builtin into the vehcile….

  60. MASOOD SIPRA May 28, 2009 at 1:34 pm #














  61. Azam April 26, 2009 at 2:06 pm #


    What is your email address?


  62. Wahab Khan April 8, 2009 at 9:59 am #

    Dear annoyed customers,

    I am Wahan khan GM manufacturing at Pak Suzuki company.

    I felt very sorry to read all your comments. I ensure you that I will do the best in my capacity to remove your problems, kindly email me your claims at my email address and I will organize a free workshop to remove your complaints.


    Wahab Khan
    GM Manufacturing
    Pak Suzuki Company

  63. Lt. General Ayub Khan April 3, 2009 at 11:50 am #

    i miss Musharraf.

  64. omer April 2, 2009 at 3:44 pm #

    musharaf zindabad

  65. Lt. General Ayub Khan February 11, 2009 at 3:06 pm #

    Mehran Agha Khan Saab!!!

    Hahahahahahahah. Yaara, taanda paany peehlo aar relax karo. ”Life is too short”


  66. Mehran khan February 11, 2009 at 12:35 pm #

    Yaar hadd hai , itni koi farig gadi banai hai k bus. aur charges daikho..qaum ko ch***tya bana kar rakha hua hai. jo bicharay ch**ya bun jatay hein woh khareed letay hein aur zindagi bhar g***d phatt jati hai unki ajeeb m***n ch**ai hai yaar…in b***c**n ka kuch nae hosakta in g***d mai dalay ga na jub awaam ka da**da to phir samaj aai gi inko

  67. kashif February 6, 2009 at 11:31 pm #

    hello here is the great problem with my apv eng no g15aid141975 chassis no mhygdn41v00100763 the apv engine is working good last monday i ll start the apv and a sound create from head of engine i take the apv to suzuki ravi motors and the engineer chech the apv and said that first start tuning and then check out what the problem and off the engine and then when again start the engine engine cannot start engine became jamm then they open the engine and check that all piston embossed with numbers but the 3rd piston numers are breaked and those breaked pieces are stop the enngine and its became the great problem . and the block of the engine 3rd bore is damage and plug and vales are also damage. and also these damage are repared with high cost and i dont know that how this problem creats please notice on my complains .engineer of ravi motors are also not understaning this problem . ok

  68. Lt. General Ayub Khan January 14, 2009 at 6:09 pm #

    remember also to use downshifting (at reasonable RPM levels) rather than using the brakes too much

    stop-and-accelerate city driving plays havoc on fuel economy

    also make sure u are shifting gears on time…..and as we both said earlier —check the tire pressure EVERY TIME u fill up at petrol station. It only takes 5-10 minutes of your time but can save lots of money in long run

    for a car like that, i would imagine the tires would expect at least 35-40 PSi

  69. da kingling January 14, 2009 at 5:21 pm #

    well if you are comparing the consumption with a manual model of the car than ur consumption should be a more than that becuase of having a automatioc gear box… but if it is more than another automatic liana of same type and specs than that could be some thing to do with your car or the way you r running it… first of all check your tyre pressure … secondly check your brakes and if they are working properly if they are but the car dosent accelerte properly than go to a garage and get your wheels and brakes properly alligned …. if the problem is still not solved than tell your garage guy or u could even do it your self but do be careful … start taking off the acceries like powerstering pump, compressor, just leave on the generator, flywheel, and the timing . take every thing else off than figure out the cars average and ifit has improved than you could tell your garage guy or the ealer that one of these have a probelme and they should be able to work out whats not working…. i hpe this helpps you if it doe dnt forget to right back … and if it dosent than best of luck figuring it out 🙂

  70. da kingling January 14, 2009 at 5:21 pm #

    well if you are comparing the consumption with a manual model of the car than ur consumption should be a more than that becuase of having a automatioc gear box… but if it is more than another automatic liana of same type and specs than that could be some thing to do with your car or the way you r running it… first of all check your tyre pressure … secondly check your brakes and if they are working properly if they are but the car dosent accelerte properly than go to a garage and get your wheels and brakes properly alligned …. if the problem is still not solved than tell your garage guy or u could even do it your self but do be careful … start taking off the acceries like powerstering pump, compressor, just leave on the generator, flywheel, and the timing . take every thing else off than figure out the cars average and ifit has improved than you could tell your garage guy or the ealer that one of these have a probelme and they should be able to work out whats not working…. i hpe this helpps you if it doe dnt forget to right back … and if it dosent than best of luck figuring it out.:-)

  71. Lt. General Ayub Khan January 12, 2009 at 1:48 pm #

    Farrukh bhai saab!!

    Check your tire pressure, make sure it is at the same levels as manufacturers recommended level (believe me, this makes a difference)

    if you are doing mostly stop & go city driving –then you should expect less-than-satisfactory fuel-economy as well.

    If you still are unhappy with your performance, there is always the CNG option.

    Let me know if problem persists.

  72. Farrukh January 10, 2009 at 7:39 pm #

    Sir i have 1.6 liana prosmatic the feul consumption is too high i have taken it to different authorize suzuki dealers but they could not do any thing.Is there any way to solve this problem

  73. Kashif Aziz January 7, 2009 at 8:50 pm #

    Well, despite the claims of 100% Pakistani car, the fact is that Revo mostly had Chinese parts (including the engine). Mr. Feroz Khan, owner of Adam Motors, became famous by producing parts of Honda and other automobile companies in Pakistan. He should be credited for producing Shehzore trucks, used by NLC, Army and other public and private sector organizations. However, his idea of a Pakistani car did not worked. People cite many factors including ego issues on part of Mr. Khan as well as lack of support by the govt.

    The closure of Revo caused hundreds to loose their hard earned money who believed in the hype and invested in a product that was still in “beta” when launched publicly.

    Here are few related links:

  74. Lt. General Ayub Khan January 7, 2009 at 7:48 pm #

    you have got to be joking me.

    100% closed? What happened to the factory? All the worker just lost their jobs?

    I would never have expected it to be an export oriented car due to competition and other variables, but this easily could have been a great venture for local market.

    That is disgraceful. People are to blame to. They chose Hyundai Santos (ugly disaster) and Mehran but they fail to give a chance to local made cars.

    All industry is suffering because of neglect. Look at the load-shedding!

  75. Kashif Aziz January 7, 2009 at 7:33 pm #

    @Ayub: Revo is dead, thanks to no support from Government and Private sector. They have officially closed product in 2008.

  76. Lt. General Ayub Khan January 7, 2009 at 11:51 am #

    can someone please tell me what is the status or REVO? Are there any production?

    I remember in 2005-2006 during happier days when the only news from Pakistan was good news — that my eyes lit up with joy reading about Pakistani indigenous efforts (okay fine, i know the engines were Chinese and ToT good) but it was damn good start

    We have such a class conscious society. Those who (Mashallah) did well and used to have an Alto now drive Corolla. He who once had a Corolla ”graduated” to ”higher” level and bought a Pajero or a Land Cruiser.

    He who had an old smokey Yamaha 100 Royale now had Hyundai Santos (ugly car by the way).

    Whereas indians will keep the same care for 20-30 years, and keep only 3-4 pairs of clothes. They have a good sense of savings which we dont have.

    Anyways –i could go on and on talking. But lets just hope for the best. We have been a capitalist society since 1947, while a good number of our neighbours still have that socialist mentality.

    My best wishes to Pakistani cars industry. My best wishes to Pakistan and to all my Pakistani citizens. Work hard, jeetay rahon!!

    Pak Zındabad

  77. baba January 6, 2009 at 11:35 pm #

    well we have had examples of countries which have progressed just because they isolated thier automobile industry by making it illegal to import any vehicles under any circumstances .. they only did it until their own industry actualy started owning the foriegn companys!! whereas Pak Suzuki mainly had a Pakistan based management and labour work force when it first started just lyk Suzuki Udyog is now a days but now Pak Suzuki is under Japanese management .. !?!? if I keep on talking about this irony this comment will become a very lengthy one .. to summarize it I would say its ironic that that Pakistanis criticised Revo when their neighbours who claim to be upto date and modern have been driving cars resembling Beetle (foxy) until recently which was well below the genral standard in pakistan and rest of the world … but to support thier own inferior car industry they compromised and this mature act by Indian nation and govt is well desrveley paying them back … I so hope that Pakistan doesn ban the import of vehicles completely rather than leaving loop holes for the rich like the ones there are in current laws because this way we are loosing the major class of community who could suport our indeginous car industry the most. But for this to happen our minsters of state will have to suit to the same comforts as other human beings, in case of our minsters that will alomst certainly cross the line of unfair ness as they are too used to being caged into thier imported luxury sedans and suv’s .. which promotes a culture where those cars are looked at as icons of success and happiness, this gives strong intiavtive to people to import those cars … THIS HABBIT HAS BECOME SORT OF LIKE DRUG ADDICTION which we cant seem to get enough of … in a net shell our country’s and our own bright future demands that we relly on things that we produce to give them trend and hence encoureging exports. But our producers have to spend their profits on betterment of their products so that we can compete in internetional market when we export and also to give a world class or better product to the local customers who are supporting them to flourish… at the same time our govt will have to take very bold, practical and much needed steps to promote this kind of producer – customer cycle and discourage the current foolish import policies. If we do all this right than the only thing which could stop us will be will of Allah; to keep that in our favour we will all Inshallah pray to the Almighty. After that Inshallah Pakistan will become what it was destined to become a successfull peaceloving beloved country of the world it might aswell still have alot of enimies in the world but there will Inshallah be none which could say that out loud or dare to do somthing stupid. May Allah give us strength as a nation to do good. May long live Pakistan where Allah is the supreme.

  78. iftikhar ahmad December 16, 2008 at 5:02 pm #

    there is no quality of new suzuki cars becoz i purchased a new suzuki mehran in Nov,2006 and I am facing alot of problems which are as under:
    1. door problem, abnormal noise comes from all doors
    even after maintenance again comes such type of abnormal noise.
    2. bearing in the rear tyre hub get loosed.
    3. sensor with CNG changeover switch is not working properly.
    4. brake is not effective from very first day. i am driving my car Allah Tawakul.
    5. digi lock is not working properly from very first day.
    6. tyres are deshaped from very first day therefore i am facing bubbling problem.
    7. abnormal gear lever play.

  79. Sohail Raheel December 3, 2008 at 12:13 am #

    I hv booked cultus 2008 in the month of july this year thru the authorized dealer of pak suzuki named Mecca motors and its subsidiary World Automobiles (NISSAN Showroom).
    I gave cheque in favor of Pak suzuki. Mecca motors submited the amount to the company and the car is issued to some other person NOT me. Now when i am seeking help from the company pak suzuki, they refused to help me in this regard. I request to all victims of this issue to please contact me and we ll take action towards it togather.

  80. Kaleem November 15, 2008 at 10:35 am #

    Mehran is the only so called Car that have no seat belts, even driving without having seat belts is a crime in all over the world. Pakistan is only one where Suzuki made car that has no standard in Rs.420000/=. It will be the great pleasure if Pak Suzuki adds only necessaries not the accessories.
    What about Suzuki hiroof?? who can imagine that except pakistan any car manufacturer could be allowed to make things like Mehran and Hiroof?

  81. sumera November 9, 2008 at 2:01 am #

    we bought Cultus in 0ct, 2007.its quality is too much bad as just in one year its clour is disappearing from many places like Roof, bonat and front bumper.

  82. mohammad naveed aqkram khan October 24, 2008 at 2:58 pm #

    dear reader,
    anyone help me regarding pak suzuki ltd karachi office
    i need the no or address of the specific person dealing in the problems faced by the customer
    take care

  83. Sheryar Ul-Jaffary October 6, 2008 at 4:00 pm #

    whats going on with Adam Motors? Our own Pak auto company???

    and yes i am for it…..we should open Toyota Pak and revive factory for Mercedes C Class and E class assembly to create jobs

    and Paks need to learn to do what Iran and Turkey is doing…indigenous cars production (with some help by China perhaps)

    i am sick of seeing these ugly FX and Mehran and Alto deathmobiles in my country

  84. ABDUL QUDDOS KHAN September 12, 2008 at 3:17 pm #

    The General Manager. Dated; 01st September 2008



    I regret to inform you that I have been victimized by your authorized dealer named SUZUKI LAHORE MOTORS (PVT) LIMITED 15-KM. MULTAN ROAD LAHORE.

    They have lost master key of my vehicle Suzuki Bolan Engine No.783835 chassis no. 900348 Model 2007 at the time of repairing. They handed over my vehicle to me without key and started it by short circuiting of ignition switch. Since then, they are wasting my time for the last 5 days (from dated 27th. August 2008) by making lame excuses.

    Suzuki Motors have a well repute in all over the world. Consumers of Suzuki products blindly trust on your products and services, but due to behaviour of your”s aforesaid careless dealers the Titanic of your worth will sink soon.

    This vehicle is bank borrowed so I was provided only one original key which has been lost by Suzuki Lahore Motors at their workshop. Now this vehicle is without key and have a chance of theft.

    You are requested to do the needful against this dealer and provide me new original key without further delay.

    Yours faithfully,

    H.NO. 249-G5, WAPDA TOWN
    PH; OFFICE; 7351999, 7357624
    MOBILE 0321-4164401

    CC.TO. ADAMJEE INSURANCE ; Please stop the payment of repairing bill of above cited vehicle till the delivery of original key;


  85. Don September 6, 2008 at 6:21 pm #

    Set fire to plant that produces garbage.

    Allama Iqbal taught us

    Jis Kaith se mussiar na ho kissan ko rozi
    ius kaith ke har gushai gandam ko jalo do

  86. umair September 6, 2008 at 2:57 am #

    hi there budy’s .yu ll are very much true for local suzuki make it is really a bullshit.But one thing to except that suzuki of japan is brilliant. i have got liana made in japan and believe me that the car is jumbo jet and even quality is of first class level ….i advice yu people to preffer japanese suzuki and i also advice pak suzuki that stop making those jerk cars and do something better just like japanese suzuki ….

  87. maliha August 2, 2008 at 4:22 pm #

    Honda and thats it.

  88. Osaf July 7, 2008 at 6:27 am #

    I bought Cultus EFI fitted with CNG. It has a computer chip. The workshop, only Suzuki, tune it through lap top and it again goes faulty. It has no pic on gas. When u turn AC on it is difficult to drive in st and nd gear especially in crowed. People start to shout on u. The Suzuki dealer and workshop has no solution for it. Its waring light on CNG panel and CHECK ENGINE warning continuously warn u and mislead.
    It switches to CNG after 90 seconds so a lot of petrol consumption. Rubber quality is low. Doors dont work properly. i can’t open back lid.


  89. omer April 30, 2008 at 11:05 pm #

    i hav purchased suzuki alto 2 weeks ago….. it got very baad finishing…..03455291418

  90. boyd mushimbei April 22, 2008 at 1:47 pm #

    i just want to find out if at all you have hand control kits in stock for automatic suzuki caltus.And if you are based in japan so that i can link you with the company were i have bought the vehicle so that the kit can come with the vehicle.And may you please send me more information.

    Looking forward for your response


  91. Sohail Farooq April 18, 2008 at 12:36 pm #

    I have purchased Suzuki ALTO VXR in september,2007 and from the very 1st day there was issue with 1st & 2nd gear and some extra ordinary voices from engine. I reported the same to REGIONAL SUZUKI OFFICE in Rawalpindi who thrice refered me to different Suzuki Dealers workshops in Rawalpindi/Islamabad, but the problem is still there. I also e:mailed my issue to PAK SUZUKI CO.KARACHI but no reply.It is very sorry to say this is PAK SUZUKI COMPANY.


  92. syed Asad Mahmood Kazmi April 17, 2008 at 8:25 pm #

    Suzuki Baleno , total life risk to owner and all around due to low standard RIM (stepnyof wheel ) I have purchased Suzuki Baleno Model 2004 in Dec , and it is single owner and single driven by me only, never got any accident , but on 15th April 2008 , I was on smooth drive 15 k m per hr, suddenly the RIM broken and front side wheel comes out of Vehicle , which is un beleiable and Not accptable . I called suzuki Motors main officed in Karachi to lodge complaint also I was worried for all having Suzuki , all are on risk , the person attending calls were leat bother to attend my complaint the replied this is old model and we dont take Guarantee , I was surprised this is SUZUKI MOTORS .



  93. kamran khattak April 1, 2008 at 6:39 pm #


  94. sabir jan April 1, 2008 at 6:35 pm #

    PAK-SUZUKI motors is the most lousiest company SUZUKI JAPAN should close it down and only introduce its japanese cars in pakistan
    The dealers TAYYAB MOTORS peshawar is also the lousiest dealer i have come across in pakistan
    the behavior of the staff is rude the mechanics are rude and there is no one to complain to
    the sales people are stupid and rude .
    thanks to the rude behavior of the sales people i bought my car from rawalpindi the staff is quite effecient in rawalpindi
    so all people of peshawar buy your suzuki cars from rawalpindi
    to hell with the dealers of peshawar

  95. rahim dad April 1, 2008 at 6:27 pm #

    After reading the letters of my city fellows i also share their view about the dealers of pak-suzuki peshawar they are a bunch of crooks both TAYYAB MOTORS and SARWAR MOTORS the mechanics are crooks and so are the owners SHAME ON PAK-SUZUKI suzuki japan should check them out and they will know what we customers of peshawar are talking about please SUZUKI JAPAN take some action against these dealers who are looting the customers of suzuki japan
    They sell counterfiet spare parts both TAYYAB MOTORS and SARWAR MOTORS

  96. Khwaja Bashir February 29, 2008 at 3:51 am #

    PAK-SUZUKI is going to do nothing about improving their quality stop crying people from peshawar because pak-suzuki is as corrupt as these official dealers of PAK-SUZUKI in peshawar

  97. Khwaja Bashir February 29, 2008 at 3:47 am #

    While searching suzuki on the net i came across this site and these complaints about pak-suzuki dealers in peshawar and i am also being bitten by these two dealers they both have a pathetic approach towards the customer pak-suzuki doesnt give a damn about hte customers in pakistan they only know how to increase the price of their substandard cars SHAME on pak-suzuki and never buy pak-suzuki product ever in pakistan and i know that pak-suzuki is going to do nothing as they themselves are corrupt and the guys in peshawar stop going to these dealers i.e TAYYAB MOTORS nad SARWAR MOTORS let them go to hell nothing happens even if you lodge a complaint instead find yourself a good mechanic these corrupt people are not going to improve as they say no pont in flogging a dead horse

  98. Inayat Khalil February 29, 2008 at 3:38 am #

    Read the article about PAK-SUZUKI and i fully endorse your idea about the high handedness of pak-suzuki . I am also a victim of pak suzuki dealers in peshawar SARWAR MOTORS and also TAYYAB MOTORS it is not to denigrate them but to inform the concerned people in TAYYAB MOTORS and SARWAR MOTORS in peshawar and the concerned people at PAK-SUZUKI and also SUZUKI-JAPAN to take some action you can check these dealers for yourself if you come and visit them incognito and you will agree with me that their is a serious discreancy in the services they provide totally devoid of quality at the end the customer is humiliated and frustrated please pak-suzuki take some action please check these two dealers for yourself visit them and you will know what we people of peshawar are facing TAYYAB and SARWAR should themselves take some action to improve their mechanics quality and approach towards the customers

  99. Kazim jan February 29, 2008 at 3:29 am #

    I am from peshawar and i read javed`s e-mail and i fully agree with him i guess he is not the only one being hit by the high handedness of pak-suzuki dealers in peshawar i.e TAYYAB MOTORS and SARWAR MOTORS if they dont have original equipment which is mostly that they dont have then they sell you Guard Filters at a very high price Spark Plugs are also counterfeited the mechanics dont know the basics of auotomotive systems and are rude with customers and dont return the old parts that are being repaired like brake pads actuators etc they even give false names so what to speak of warranty from bunch of corrupt people

  100. javed February 17, 2008 at 6:24 pm #

    SUZUKI JAPAN please wake up pak suzuki has desroyed your reputaion in pakistan

  101. javed February 17, 2008 at 6:18 pm #

    pak suzuki motors in peshawar whether it is tayyab or it is sarwar motors which are the official dealers are giving horrible services they only know how to swindle money from the customer but their mechanics are rude and most of them dont know their job like the electricians,wheel allighnment ,and you cannot complaint against them as their is no one to listen to your problem they are swindlers

  102. javed February 17, 2008 at 6:08 pm #

    I dont know what the suzuki japan people are doing cant they see that their brand of vehicles made in pakistan are worth shit no standard the pakistani officials are corrupt but i am amazed at the suzuki japan people are they sleeping please do something

  103. anwaer February 17, 2008 at 6:02 pm #

    SHAME on PAK-SUZUKI for providing such low quality of services even the chat farosh has much buisness ethics than the people at PAK-SUZUKI
    SUZUKI JAPAN please take care of your reputation PAK-SUZUKI has destroyed your reputation in pakistan

  104. zac February 17, 2008 at 5:58 pm #

    Pak Suzuki has lost its credibility by destroying the quality of the product the quality of after sales services and spare parts
    i do not know why suzuki japan is letting the pak suzuki people destroy their hard earned trust shame on pak suzuki in all their brands may it be mehran,alto,cultus ,potohar etc
    the shape of swift is changed internationally by 2004 pak suzuki is still producing 1999 shape of swift

  105. Madhuri December 10, 2007 at 9:36 pm #

    Better to buy Chingchi (Qingqi) rather than Suzuki.

  106. waseem October 9, 2007 at 10:58 am #


    i m also victim of pak suzuki motors fsd .i bought an old model applied for cultus and there are a number of problems in it.

    its rubber lining is so much cheap that its hard while i bought the car.
    i dont know much about the cars but i ha d aim to buy a big car after selling an old one.

    but i got no happiness afterall.

  107. ali September 27, 2007 at 4:37 pm #

    hi friends,
    by searching pak suzuki i came to this site and got a chance to read and reply your views.I am also a victim of suzuki company for getting a shit in replacement of my fair earned money.My new vehicle has vibrations, brake problems, the leaf spring noises and the petrol guage is incorrect, the car inside is rough .there is not one problem i should tell,there is a whloe story of trouble for buying a new suzuki car.There should b stern action against the suzuki company.I wish i may sue this company.

  108. usman September 6, 2007 at 4:11 pm #

    i read all the comments posted on this side about pak suzuki.Now i want to add my comment about pak suzuki.leaving mehran at side, i think pak suzuki has some other models which are value for money.for example suzuki baleno,suzuki cultus and now suzuki liana.Talking about suzuki liana, suzuki liana Rxi Cng with a price tag of about 825000 or somewhere around it, is a piece value for your money.No car in this price range offers you the benefits that this car would provide you.this car has all,like interior beauty and the comfort also the interior is beutiful and well crafted.the engine is also a good performance engine.the AC is also very good.the car has a good stereo system of JVC, none other car with this price tag can offer u talking about the corolla Gli model, this will cost you almost around 1005000 plus 40000 for cng so it would be almost 220000 more than the liana but all this for what.i hereby guarantee you all that liana has far better acceleration than corolla.Also the interior of liana is better.the stereo system of liana is better.the car runs very smoothly. Any one who disagree with me, can have a bet with me.plz contact with me at [edited: no personal emails allowed, for security’s sake], i will further clarify you about the value that pak suzuki is providing.

  109. tashhir uddin August 22, 2007 at 12:35 am #

    I have AltoVXR 2004 model.Few days back the upper hose pipe from the radiator to the enjine was leaked.The cause of leakage of the hose pipe was the sharp edge of the clamp of adjacent CNG kit.It is suggested that the CNG kit may be shifted slightly towards the dash board to minimize this problem.
    I searched through the whole market but i could not find the genuine pipe of the exact shape and quality.Kindly advise in this regard and provide the address of your supplier in Islamabad/Rawalpindi.
    Best regards.

  110. Jude Allen Pereira August 6, 2007 at 7:26 pm #

    Ok!! these unnecessary ramblings really dont do much good UNLESS..hummnn like someone said earlier, they need to be sent out to Pak Suzuki for them to have a look at what the customer actually thinks. Yes I do agree with the fact that the car is an absolute “Rip Off” but on the other hand, we don’t have alternatives

    This is a government initiative to have controls, measures and checks over the standard of car manufacturers (again, at what cost?) Have random crash-testing and the price will be included in the cost of the car. Have air bags, we will have to pay for it. better quality windows and accessories etc. all comes with a price –

    The solution: The government must step up its stance on allowing imported cars without the enormous tax. Then we will notice REAL COMPETITION for a while until local car manufacturers LEARN the hard lessons of doing proper business.
    Its also up to the people to speak up and keep speaking up until our voices are heard. I’m a strong supported in the power of belief – I BELIEVE WE CAN MAKE IT HAPPEN!!!! The trick is: START NOW:)

  111. Asim July 6, 2007 at 11:50 pm #

    I got my mehran from my company six months ago , so called its VXR and it has heating problem with AC , petrol pipes leaked, worst workmanship from inside and outside.

    SUZUKI officials must be hanged on a road for selling this car.

    I Think 99 out of 100 accidents happen due to bad / substandard parts used in this car , AND PEOPLE LOOSE THEIR PRECIOUS LIVES.
    I get only a piece of shit for 400 thousands. SHAME TO SUZUKI………

  112. Kamran Paracha June 28, 2007 at 12:38 am #

    I don’t understand the point of this petition. Even my cat knows that Suzuki is a piece of junk and would never buy it. Admit it, everyone who buys a Suzuki does so because its cheap to maintain and has a good resale value.

    If everyone is so much against Suzuki, than why buy it on the first place!

  113. Hasnain June 4, 2007 at 10:39 am #

    Finally our New Suzuki bolan arrived after almost 3 months. Due to the big family we bought it. Recently we have sold our 1996 same model and booked the new one.

    I dont think there is any department at Pak Suzuki in the name of QC, if there is, he might be blind. The interior quality of dash board is pathetic, the plastic seems as it was of very low grade. The rubber quality inside was terrible. From the out side at some corners it seems the painter painted it with his fingers.

    Pak Suzuki please dont produce quantity, do emphasize on QUALITY first. Do train the workers as it seems they are Unskilled.


    Unsatisfied Customer of Pak Suzuki.

  114. Mumtaz May 31, 2007 at 3:14 pm #

    Hi guys,
    I had Mehran for two years.time spent with Mehran was terrible.then i bought QQ for 5 lakhs.

  115. najam May 28, 2007 at 4:03 pm #

    Yes i have the same water problem with my mehran ,i cannot drive my car in rain because it get flooded with rain water from the floor doors. There is no quality control with suzuki and they are just manufacturing bullshit vehicles .

  116. aamir mughal April 14, 2007 at 12:04 pm #

    the suzuki service dealers are a nuisance
    what they only know is making money out of
    the customers
    their rates are very high whereas the quality
    of service and the quality of over all dealing
    is that of a third class company.

    crying soul
    a mehran 2006 owner

  117. farid masood March 30, 2007 at 9:26 am #

    I purchased ALTO 2006 by paying own Rs 40000 and car was handed over to me in 30 minutes for which I have spent 40 days to get confirm booking from dealers in Rawalpindi / Islamabad. The quality is that the carpet gets wet in rains how water comes in a new car, Amazing isn’t it.

  118. farid masood March 30, 2007 at 9:24 am #

    Mr Obaid,

    PSM dealers are involved in ‘OWN’ due to delivery time schedules of PSM. They welcome money and remove foot mats and other accessories from new cars, will they forward complaints to PSM?

  119. farid masood March 30, 2007 at 9:21 am #

    Interests of our leaders are involed with motor assemblers in Pakistan. we all have heard about the announcement of importing used cars but then it stops when our leaders get kickbacks from local assemblers. Interest of our leaders is much precious that voice of citizens that is the style of govt in Pakistan. Raising voice is good but seams useless in current era.

    Agreed with the writer about quality of PSM.

  120. Obaid March 25, 2007 at 11:17 pm #

    I do agree with u people an also admire ur opinions about suzuki mehran. I m one of the technical officers of suzuki plant an very guilty after reading ur experiences n views about bull shit vehicle. What u people must do register ur complains in suzuki showrooms n company will definitely take some serious and immediate response of ur complains n critisizm on mehran to provide its consumers best products.

  121. Nasir Malik March 24, 2007 at 2:31 pm #

    I buy mehran in nov show when i reverse its produce sound like cuting engine with drill….and after some time door produce sound and in rainy days a lot of water placed on floor mechanic said that water from dash board……………………
    2 bad quality

  122. fahd February 23, 2007 at 10:32 am #

    @ Yasir: yes,I emailed the link to this post to them, but got no answer sofar.

    @ Tayyab: vitz seems to be a good option.

    @ Hassan: I wish it would be true. It would be more appropriate, if they stop making cars at all.

  123. Hassan February 22, 2007 at 1:42 am #

    ive heard pak-suzuki is considering to stop making the mehran

  124. Syed Tayyab Ali Shah February 21, 2007 at 12:08 pm #

    I m agree with all of u, those r just stuck up with suzuki,
    some days ago, i was searching for a personal car, a dealer told me that u have to submit ur whole money (5,20,000 including own and metallic colour choice)thn v will deliver u ur car after minimum 2.5 months, i was realy shocked, thn i visit a local showroom, n buy a VITZ for just 4,45,000) its drive is wonderful, very comfortable, so u can buy the cheaper ones instead of these ****ed up SUZUKI



  125. Irum Sheikh February 19, 2007 at 1:32 pm #

    Goodness me, I wanted to search for Pak Suzuki Motors and in results returned by Google, I found link to this site, and was I amazed?

  126. Yasir February 15, 2007 at 2:59 am #

    Can you all please forward these comments to Suzuki Japan so that they might take notice of these issues. As you cant expect any favour either from Government of Pakistan or Suzuki Pakistan is solving such critical issues. As we all know the Government of Pakistan is a big choor as always since its creation and how can they control the quality after filling their own pockets.

  127. Fahd Mirza February 14, 2007 at 10:56 am #

    @ Mehar Naeem: When I read your latest comment, for a moment, I thought my suzuki car is speaking. If she could talk, I am sure she would talk as you do.

  128. Mehar Naeem February 13, 2007 at 11:01 am #

    Ahsan Hasan, you just ripped apart my belly as I laughed so hard when you called me a “Madam”. O the ignorant suzuki buyers of this country. I am a man, my dear buddy. Due to ignorances like this, you cant see the virtues of Suzuki cars.


    and Atif, I suck because I speak truth.

  129. M.Atif February 10, 2007 at 11:56 am #

    Ya. Thats a good one. The consumer is supposedly to be the king, but unfortunately he is being treated like a dog. (sorry to say).

    There is absolutely no concept of Customer Oriented Marketing in Pakistan. These discussions seem to be limited only to text books of Philip Kotler. WHY? because of lawlessness, absence of Customer Rights enforcing agencies and Monopoly of Suzuki.

    People have no other way but to go with the option of buying these cars (by the way they’re not crazy for them, but they go crazy after buying them).

    Ofcourse if you’ve got connections, and enjoy good relationship with the dealers of somebody in Suzuki Top management your sure to get quick delivery of your car, some mud pads, seat covers and on top of that excellent after sales service. But how many of us really have access to that?

    So what to do? Frankly nothing can be done. This is not just Suzuki we’re talking about in general it’s become part of our culture.

    P.S> Mehr Naeem still sucks!

  130. Ahsan Hassan February 9, 2007 at 4:31 pm #

    Mehar Naeem
    Jan 29th, 2007 at 5:57 pm
    I have been running my Suzuki dealership for 5 years now in Lahore, after doing my MBA. Millions of people are crazy about Suzuki. So in comparison of million of these people, hue and cry of these 40 people is worth nothing.
    Majority is authority.

    Dear Madam,

    Great honour you take in having the suzuki dealership that you do. Let me remind you the un-educated, illetrate class that has a lot of money to spend and dont know how to do it end up buying loads of suzuki’Z and oh there is more to it the literate class are pushed to buy them suzuki automobiles because they are blank cheques and are easy to sell, that too because the second hand market is also not literate enough OR dont understand the utility that they are getting from the vehicle that they are spending their money on not to mention there isnt a second best choice available in the market for the range of products that suzuki is offering in particular the 800CC and 1000CC vehicles. However Madam even these people are slowly opening their eyes to the current scenario. Suzuki by all means is an “ALL PEOPLES” car however the quality of this all people’s car is sub-STANDARD. As a Suzuki owner and as a Pakistani ( a literate one) i would suggest that people like you address Quality & Standard issues to the manufacturers since the dealers are directly in contact with them. Lets for example take an example. The suzuki APV is a japanese assembled vehicle and a glance at it shows it all. The Liana Eminent & the sport have intellignt ECU’z and are good at mileage and running however the entire finish quality isnt up to the mark although not SUB-STANDARD. To compete with the local and international market suzuki needs to put a lot of effort into their brands and need to emphasize retention of these quality standards. Otherwise alowly and steadily Suzuki will loose this largest market share that they have. Madam you have done your MBA and so have i and i am sure like me you also know that in sales and marketing Consumer/client is the king and we need to understand them inorder to retain the Monoply. I speak critically though if u realize in Pak Suzuki’s Favour. Regards

  131. Ahsan Hassan February 8, 2007 at 12:26 am #

    I dont think there are issues in finding parts for the Toyota YARIS/Vitz, however yes the parts are not economical or you say economical spares. They are available in the market but are relatively more expensive than the suzuki parts. About mechanical support, All original Toyota dealerships would be able to help you with any mechanical issues. Currently my car is being maintained by the Toyota Dealership in Aabpara Market G-6 Markaz Islamabad and i am quite satisfied with them.

  132. Kashif Aziz February 4, 2007 at 11:05 pm #

    @Ahsan Hassan: Nice Analysis. I have heard about issues in finding economical spares and good mechanical support for Vitz. What are your comments?

  133. Ahsan Hassan February 3, 2007 at 5:21 pm #


    This is the first time i have visited this website. Truly i am very happy to see that there is a lot of consensus on the quality and standard of the Pak Suzuki Motor Company. I just would want to put forward a few basic facts here. In 2004 i bought a brand new Suzuki Cultus VXR. Basic price of the car was Rs 590,000/- above that i had to pay a premium of Rs 40,000/- which was by the way a rebated amount the actuall premium cost was around 80-90k which is so bloody unrealistic. Premium for a car like Suzuki. Orright well just the basic and premium made me spend 630,000/- for the car. Remember this is without registeration and Alloy Wheels and i get a car without Power steering, without powered windows and without any other options. The car costed an approximate Rs 660,000/-

    In 2006 however since i really liked the Toyota Vitz also known as the Toyota yaris in USA and the entire europe, henceforth i decided to buy that car. I have an Electric Blue 2004 Toyota Vitz G grade with all options which includes full extensions on the body & and VVTi engine. Power steering, Powered Windows, Central locking, ABS & pressure distribution braking system, SRS air bags & Also it was equipped with an auto starter and security. Only Done 29,000KM the car was in mint condition and i paid Rs 650,000/- For the basic car which did not have Alloy wheels. I did get alloys to the car too 15 inch with low profile YOKOHAMA 195/50R15.. Costed me 42000/- and an additional 13000/- for the registeration. So i got a car with all options that one generally gets in a Honda Vti in under Rs 750,000/- The car is just amazing and drive pleassure is far far better than the Suzuki VXL not to mention VXR. Technically i paid just Rs 100,000/- more and got a car that gives me 17-18 to a litre on fuel which is running on larger alloy wheels. I think even if Suzuki introduces their new car which is the SWIFT coming out with a new shape it is going to be very hard for them to compete with the imported cars just relating to the options that one finds in these cars and the Standards and Quality maintained by the international manufacturer.

    Here we pay Rs 650,000/- for a ” SHIT ” car with no options. Funnie innit.

    No matter how motivated the suzuki employees may be untill and unless the company improves its Quality standards & policies regarding introducing competitive options in the local car industry for ” SUZUKI ” i am sure the local car industry for suzuki ATLEAST is going to go down the Drain.. And the internationally manufactured cars would win the game. Since now the consumer here in the Pakistani market is way mature and understand the opportunity cost he is paying for gettin a product and in the due course of time would also understand the marketing gimmicks of these Car manufacturing Giants. And an intelligent buyer would buy something with options and that is lasting too. I understand that the toyota VitZ/Yaris may be a little high maintainance but that is the price one pays for gettin something that is better than the rest. Thankyou & Regards.

  134. Hasan February 2, 2007 at 12:36 am #

    While I dont agree with Meher,Kamran has something sensible. But every body should be given a fair trial. Just consider this. The price of every car or bike made in Pakistan includes almost 50% taxes which means the real price of Mehran is 150,000 or so. Secondly all its parts are locally made. Now tell me what quality you will expect. Just think! If we could import some second hand politicians and a reconditioned or used govt. from some civilized country everything would be O.K. even Mehran. And Kamran; the need is for laws to regulate the makers just like in developed countries. By the way, I live and work abroad and think you 40 have started a good tradition. But, hey; as far as I am concerned I would go for a local car when I return because first of all I am Pakistani.

  135. M.Atif February 1, 2007 at 11:07 am #

    I decided to immediately sign the petition after reviewing the comments of all those suffering at the hands of these CAR MAFIAS.

    I purchased a brand new Mehran VXR in 2006 March~April @ Rs.3,95,000 (Factory price) 40,000 (OWN)= Rs.4,35,000. Now immediately we had the following issues:

    1. Car heating up, from the dealer shop to my residence (had to stop the car and consult a mechanic)fan stopped working.
    2. There is a continuous sound in the axel of the car which is quite irritating and cannot be repaired as it is considered to be a maunfacturing defect.
    3. As all of you have noticed the quality of finishing and cosmetics of the car make it more appealing than ever before.

    Result: Sold it out within a month at loss of the OWN, and purchased a 1999~2000 Vitz. Haven’t had a problem since then.

    Conclusion: This is hard earned money we’re spending on purchasing Trash, it’s better to buy a used car rather than a new one and spend loads of money to pay for the negligence of the authorities who are here with the sole purpose of making profits at the cost of innocent people.

    P.S> Mr.Mehar Naeem suckss!!


  136. Asad January 31, 2007 at 12:33 am #

    Just signed the petition…

    It really won’t be affecting Suzuki anyway… We need some other method to coerce Suzuki into providing better cars.

  137. fahd January 30, 2007 at 3:29 pm #

    @ Mehar Naeem: You said “hue and cry of these 40 people is worth nothing”….now that really shows the mentality of Pak Suzuki and its affiliates and beneficiaries.

    If you see the number of comments on this thread and number of hits (if there is any way to show it) as compared to other threads at Chowrangi, then perhaps you will come to realize that how much people want to spit thier anger out at PSM. People have awakenup and the they will not rest until PSM gets its doing right or get the hell out of business from Pakistan.

    As for my Mehran update, its rear door suddently got jam without any reason. At night it was working fine, but when I tried to open it up in morning, it refused to do so.

  138. Kashif Aziz January 30, 2007 at 12:54 am #

    @Mehar Naeem: I am sure you are running a profitable and setup and hopefully you would have satisfied customers as well. However, the rule of ‘majority is authority’ most often leads to ‘might is right’ analogy. Car buyers in Pakistan had limited selection till couple of years back and we have seen people exploiting and minting money on expense of the common consumer. How do you justify OWN, by the way?

    @Kamran K. Kureshi: While your suggestions may be valid, I do not think the Govt. is sincere enough to listen to public concerns else they would have taken stern action against substandard local cars.

  139. Mehar Naeem January 29, 2007 at 5:57 pm #

    I have been running my Suzuki dealership for 5 years now in Lahore, after doing my MBA. Millions of people are crazy about Suzuki. So in comparison of million of these people, hue and cry of these 40 people is worth nothing.
    Majority is authority.

  140. Kamran K. Kureshi January 28, 2007 at 10:53 am #

    Dear sufferers,

    Wouldn’t it be great if, as part of its regulations plan for the automobile industry, the government considers creating a cell where all vehicle related complaints and suggestions are received, sorted, recorded, examined and passed on as feedback to the manufacturer for reviewing its Quality Control procedures and removal of valid customer complaints : Results of statistical analysis on the defects picked up from the customer complaints form a form which would to a great degree ensure valid inputs from the person/s filling it, would then be passed on to the manufacturer and its certified dealers for their record and necessary action. The cell would of course also need to perform regular audits on the manufacturers facility and at the show room/workshops of the authorized dealers to get the complete picture and be empowered to also issue a directive to the manufacturer, whenever the case may be, which ;

    1. Prohibits sale, repair and all other vehicle related functions at showrooms and/or workshops not complying with the Government issued Vehicle Transaction and Customer Service process and procedures. The customer service process and procedures would include assuring that all authorized workshops are adequately equipped both in equipment and skilled manpower to handle old and new models of their manufactured vehicles : That Mandatory and regular trainings are being imparted to all technical personnel with complete maintenance of their training records and that all workshops are provisioned with the required tools and test equipment which is being regularly and timely calibrated from a valid source.

    2. Makes it necessary for the manufacturer to extend with immediate effect, the warranty periods of specific models, Old/New .

    3. Makes it necessary for the manufacturer to arrange month long free vehicle repair and proper vehicle handling workshops in all major cities every six months. Other then generate goodwill and be a source of valuable feedback regarding the vehicles performance and use, this platform would also offer the manufacturer an opportunity to remove the still unnoticed and/or Hidden Defects in the vehicle.

    4. Asks For Vehicle Recall if the nature and/or frequency of the problems deems fit for such an action.

    The government is sincerely making an effort to ensure that all citizens get maximum value for the money spent on their valid investments and therefore have no doubts about Vehicle manufacturers already being under pressure to evolve better mechanisms for meeting the ‘Very Valid’ customer and customer service expectations.

  141. Kashif Aziz January 28, 2007 at 1:17 am #

    @Ali: As Joy is local assembled, availability of parts and spares is no issue. You can either go for the genuine parts or the cheap ones from open market.

  142. Ali January 26, 2007 at 7:40 pm #

    I have simply cancelled my plans to buy Suzuki. I was planning to buy the Alto but after hearing a lot of complaints and finally witnessing myself its front wheels getting jammed on hard breaking, I felt scared and sick to the stomach. I’m planning to buy either the QQ or Joy. I find both cars of acceptable quality but the issue is spares. I’m not at all concerned with resale.

  143. Madiha Riaz January 25, 2007 at 10:16 pm #

    Kamran, Pak Suzuki must apologize from the whole nation.

  144. Fahd Mirza January 25, 2007 at 2:12 pm #

    @ Kamran K. Kureshi: Great news, but only time will tell the authenticity of claim. Now what about millions of people who are already suffering from Suzuki products in Pakistan?

  145. Kamran K. Kureshi January 25, 2007 at 12:40 pm #

    Dear victims-to-bad-experience,

    I have solid reason to believe that Pak Suzuki have taken note of this and other valuable feedback from its cherished customers and will now make the Pakistani people proud by exceeding their expectations in terms of quality and workmanship. Pak Suzuki’s production quality index will by far be better than that of India’s in the year 2007. This will result in higher quality Suzuki cars in Pakistan. I have no reason to doubt that the Pakistani white and blue collar work force at Pak Suzuki is more than proud of being part of a ‘World beater’ car manufacturing company and are hell bent on showing the foreign investor of world class workmanship. Please belive me when I say that the present workforce has been positively so motivated by the employer that they will happiliy be focused on meeting and exceeding the Japanese Industrial Standards through a system that ensures continuous improvement.

  146. Qaiser Kamran January 23, 2007 at 1:50 pm #

    FRAZ, my friend last year purchased a brand new cultus and guess what, he has almost become a pyscho by now.

    BTW, atta post, this is. people have cried their hearts out here.

  147. fahd January 19, 2007 at 6:56 pm #

    Anything even remotely resembling Suzuki is suspicious and sinister.

  148. FRAZ January 18, 2007 at 3:26 pm #

    if any one has the same complains about cultus ,please let me know because i intend to purchase cultus , shortly.

  149. Ammar January 17, 2007 at 12:46 pm #

    It is nice to hear that people has started criticising on the products and behaviours of companies towards their customers.

    I think people should stop paying (price own bundle of after purchase expenses) on suzuki Mehran and pay that money to some other competetor who is providing U Imported car although it is some costly but with lots of new features, equiped with new technology and more quality.

    But if U care about market value then it is obvious that new imported cars in the markets takes time to make its position which could be two to 4 years or may be more but I think this time period is enough for u to enjoy ur new imported car without spending extra money on its repair and just fuel & oil.

    Availability of parts is not such an issue as dealers of imported cars always have most of spare parts with them or they also do their efforts to make them available in the market. I think for such cars u don’t have to replace their parts too for next few years due to their quality.

    By investing in other competitors surely U will discourage the PSM so they should think to chage their designs and models and start producing quality products.
    If U all say me to fix the price of Mehran, I would fix it at Rs. 150,000/- which suits its quality standard and techenology.

    I said all that because of my experience of both Suzuki and Imported Vehicles.

  150. fahd January 12, 2007 at 10:12 am #

    @ Ahmad Khan: As there seems to be no response from the notorious PSM, I contacted their local dealers in Rawalpindi, and showed them the printout of this post and comments. They just were shocked and suprised as uptill yet in their opinion Suzuki had produced gems and people were just religiously attached to it.

    @ UTP: Sure, you reflected on same lines. I concur, but the point is how would you create the mass awareness about the crappiness of PSM products or for every low quality highly priced product for that matter?

    @ Kashif: Government is hell bent on attracting foreign investors and in joint ventures. In essense that is a good thing, but as you said there should be checks and balances about quality.

  151. Kashif Aziz January 11, 2007 at 9:57 pm #

    @UTP: Right on target. If Suzuki is pushing crappy cars, we, the consumers, are to blame. We buy crappy products to encourage them to bring more crappy products out of the assembly line. We pay OWN to dealers and we compromise on the quality. In absence of any monitoring and monopoly control policy by the government, it is our duty to be vigilant and never compromise on quality.

  152. UTP January 11, 2007 at 5:46 pm #

    Interesting Petition. I just want to know…Why do people buy Mehran if so many problems exist? Its not only the people who commented here, its a huge lot of people we talk to every day who easily say that Suzuki makes low-quality cars.

    The people need to take the decision of buying a quality product ONCE rather than buying a low-quality product and spend on its maintenance…from then on…

    People talk about resale…a resale market develops with time and sales but if the people don’t take a decision on quality then new manufacturers like the Chevy guys will just go away and we will be back to having no choice. We need to encourage sales of such quality products.

    Petitions help in creating awareness but the decisions are still taken by the people. People need to show their intention on quality. I can say it with positivity that if the people decide on quality…Suzuki will have to improve on their quality standards or lower their price to what it really should be. Due to no competition in the past they have been selling the car for great big prices and the innocent people buy them cos of lack of awareness.

    Leasing mechanisms though higher in the recent past give you the option of buying a good quality car and enjoy the ride for a long while rather than getting a trip to the mechanic every alternate week. Its the people’s decision in the end. Where do they want this auto market to go? More quality? or the same bad quality that has come into the market….via SUZUKI?

  153. Ahmad Khan January 11, 2007 at 4:33 pm #

    I have also the same story as mentioned by my friends. My ALTO VXR is just 5 days old. And is having problems like,
    Gear engaging problem, Both Side view mirrors are so hard to adjust proper position, L.H.S.view mirror broke by just touched by a passerby, Hand brake very hard to retrieve,High Engine sound in third and fourth gear,Head Lamps Beam wrongly adjusted,Rear compartment board jumps with every bump,Rear Seat releasing and locking problem, Pillar garnish (Driver side) not fixed properly,Rear L.H.S. Door rubber loose, etc. etc. etc. lot many more………
    What to say more about this garbage ?

  154. fahd January 8, 2007 at 4:22 pm #

    @ Mazhar: I have also heard lots of people lamenting their purchase of Cultus, Alto and other brands of Suzuki, but yes Mehran is the super model of low-quality garbage.

  155. Mazhar Khan January 8, 2007 at 3:56 pm #

    Indeed Suzuki Mehran is very sub standard car.I would like to add further to it by saying that all Suzuki brand cars including Cultus and Alto are also not comparable to other competitors in the market. The plus point is that their spare parts are cheap and readily available in market.

  156. fahd January 7, 2007 at 3:57 pm #

    @ Mairaj: I concur with you that buyers are themselves to blame for the on-going high-handedness of PSM, but doenst this kind of attitude of ours is visible in every walk of life? Dont we all have become zombies and vegetables?

    @ Qaiser: McDonalds may provide quality, but personally I dont find any taste there. It cant beat our Behari kababs and the likes. 🙂

    @ Javed: “overpriced”..absolutely.

  157. Javed Chaudry January 5, 2007 at 10:58 am #

    I am using cars by suzuki and loathe them every second of it. The only reason for sticking to them is that I can’t afford othre cars. All cars including suzuki are overpriced.

  158. Qaiser Kamran December 29, 2006 at 10:39 pm #

    I hate Pak Suzuki more than I hate McDonalds. At least McDonalds provides quality food (though bland) despite of their foreign evil corporate culture.

  159. Rumta Jogi December 29, 2006 at 9:49 am #

    Mairaj, its never too late.

  160. Mairaj Qureshi December 28, 2006 at 8:12 pm #


    It’s kinda hilarious to note that we are voicing agianst for Mehran only after having used it now for more than two decades!!!!! two decades !!!! why weren’t there any people who had the guts to speak it out their mistrust on this crap earlier – how long will it take for us to get our acts straight, and be true in our dealings, for how long will we keep on being hypocrites, we find it very easy to criticise but when it come to really doing something, the first one to back off would be the one who was speaking the most.

    The buyer themselves are the ones who made Mehran a success in pakistan now why are they having problems with their own choice, what did they do to bring improvement into this car, nothing. If you keep buying the same Sh..t, they’ll keep producing the worst, they don’t have a reason to improve after all, so the result would be, same mehran even worst and that too even after 2020. Go figure!!!

  161. Usman Saleem December 27, 2006 at 12:55 pm #

    Thanks God, I read this thread, now when next month I go to showroom I will buy some other car instead of Suzuki Mehran.

  162. Saqib Siddiqui December 27, 2006 at 12:05 pm #

    I prefer to walk instead of hopping in any sort of suzuki especially so-called assembled at Bin-Qasim.

  163. Zameer Subhan December 27, 2006 at 8:52 am #

    I really dont want to be the quality engineer at Pak Suzuki Motors. 🙂

  164. Abid Siddiqui December 26, 2006 at 8:12 pm #

    They are known for cheap cars

    But how can one say them cheap after looking at the prices

    Suzuki Cheapest car is Mehran 375,000/- Own, which is way over priced. it should be around 275,000/- to 300,000/-

  165. fahd December 26, 2006 at 3:58 pm #

    Someone from Pak Suzuki Motors(PSM) should come and experience the pain of their customers at chowrangi.

    PSM insults us by rendering such a bad quality product for our hard-earned money. They treat us just yet another third-world worthless creatures. With solidarity and awakening others, we can make them suffer as we have all suffered.

  166. Mehjabeen Ghaffar December 26, 2006 at 2:43 pm #

    Hammad, if one opts to follow your approach, then one should never complain about anything and go live in jungle till the world turns into utopia.

    Criticims like this thread are new to Pakistan but very good things. This shows how our nation is maturing and becoming aware of their rights.

    Companies like PakSuzuki are exploiting the people of Pakistan and the protest should carry on till they stop their nefarious approaches.

  167. Hammad December 26, 2006 at 1:56 pm #

    if u dont like it , dont buy it . i cant find where its Pak-suzuki’s fault . this petetion is rubbish. why do ppl buy a mehran and then cry about it . STOP BUYING THE CAR.

  168. Sajid Qasmi December 26, 2006 at 1:50 pm #

    @Ahmad Faraz
    U r right bro! but quality of mehran is very low alongwith price. Believe me a 15 years old mehran with good condition gives less troubles as compare to 0 meter new one.
    And what the Japs are doing right now, they dont have any control over paksuzuki, this is insult of Suzuki Japan. In India Mehran is available with the name of Maruti 800 it has several changes EFI fuel system, rear spring coil suspension and the price is much lower than paki one. According to JD Power Suzuki ranks No.1 in india for the last 7 years, this tells the quality of suzuki vehicles in India but i dont know what they want to do here.

    And secondly not only paksuzuki is bad. Atlas Honda, Toyota Indus all are providing bad vehicles. For 4.5Lac coure please please please dont say its a good car, please check the interior plastic quality of coure its more worse than mehran. With honda city open the doors and see the stell moldings from the inner side of doors it just like a LOHAR manufactured. Chevrolet Joy also have issues on Color Quality.

  169. Adnan Farooqui December 26, 2006 at 1:26 pm #

    i m bot* saying this bcuz

    *not (my mistake!)

  170. Humair Khan December 26, 2006 at 1:23 pm #

    Faraz, your post reminds me of that very old cliche,

    ‘Mehnga roay aik bar, susta roay bar bar’,

    You start by buying a cheap car and end up spending too much on it, its price becomes equivalent of other somewhat decent cars.

    As far as mechanics are concerned, now thats another painful story.

    Suzuki Sucks and Mehran SSSSSUCKSSSSSS

  171. Adnan Farooqui December 26, 2006 at 1:22 pm #

    suzuki mehran is just a cheap box on wheels, any how it is viable for ppl who have a limited range, i m bot saying this bcuz i m super rich or sumthing, i myself own a 2001 mehran but reliability issues are very concerning as this BOX is not reliable in terms of power or comfort. the ppl of pakistan will have to live with this cuz our automotive sector is not that advanced to produce high quality vehicles. and they are charging too much for a mehran 0 meter VX cng with no Ac=3,45,000 outrageous!

  172. thrasher December 26, 2006 at 1:08 pm #

    Guys!!! Unless the end-customer stops buying there products, suzuki wont change its attitude towards quality and pricing.
    We have to pull Pak Suzuki to an economic death.
    Lancer in Pak market has done great to get a good market share off Honda and Liana thats why they are offering discounts and rewards.
    and please stop talking abt resale, it is not everything.

  173. Ahmad Faraz December 26, 2006 at 12:09 pm #

    Interesting !!

    But can someone please present a price comparison chart of the alternates presented and that of Suzuki Mehran.

    May be we can have a better, and complete, view of the picture then.

    Suzuki is problematic but there are some pros too;
    – largest parts availability (unlike the newer and imported ones like Chev, QQ, Vitz etc)
    – low maintenance cost (if maintained properly and regularly) (unlike Cuore)
    – The most affordable car presently available. (all other cars start with a price tag of 450K )
    – Each and every mechanic in the city can handle it (unlike many of the imported cars like Vitz etc)

    By the way, I am not a Suzuki dealer or salesman – its just an unbiased view.

    Owner of a Mehran (since I can’t afford anything else 🙂

  174. Talha December 26, 2006 at 11:49 am #

    same is the case here…i bought 2006 suzuki cultus…on the vry first day wen i ws happily takin ma car out of showroom i intende to open my door window but suddenly the window handle came out and fell down…after that the rubbers were torn out….simply…suzuki sucks

  175. Kashif Aziz December 26, 2006 at 11:26 am #

    @Sema: No I haven’t used it myself. I have heard mixed comments about Chery QQ. It is an imported car so spares and maintenance may be an issue. Also, market-acceptance and resale is low. However I would recommend Chevy Joy if you are looking for a 1000 cc car. It is local assembled with reliable parts and maintenance support.

  176. Ghulam Fareed December 26, 2006 at 11:24 am #

    There you are. Atleast now we have some semblance of medium to vent our anger and frustration. I have been burnt by Suzuki so many times, I am even unable to utter a small squeal.

    My demand?????

    Throw them in front of NAB.

  177. Sema Parsi December 26, 2006 at 10:36 am #

    Thanks for your kind response. Chery looks good, I would also like to hear from consumer as they are the best source to vet any product.

    Do you use Chery Kashif?
    Does any body else use Chery?

    Please respond. thanks.

  178. Kashif Aziz December 26, 2006 at 10:20 am #

    Chery QQ is a Chinese car. For availability in Pakistan, please check the web site

  179. Sema Parsi December 26, 2006 at 10:13 am #

    Interesting alternates Kashif, but I havent heart of Chery QQ. Could you plz shed some light on this brand.

    I totally agree with the author and your. Mehran is a curse for us Paksitanis.

  180. Kashif Aziz December 26, 2006 at 10:00 am #

    Although it’s a bitter fact but Pak Suzuki got away with their substandard vehicles because of us, the buyers. People are so crazy about Suzuki cars that they pay hefty amounts as OWN (premium) to the company and it’s dealers. Mehran is so substandard and dangerous to drive-in that it should be banned altogether. Also, Mehran, Alto and Cultus are based on outdated technology and it’s really a shame paying so much for the cars that have got 8-10 years old transmission system.

    Surprisingly Suzuki in India (branded as Maruti) is selling great cars on prices comparatively lower than Pakistan.

    There is no shortage of alternates in Pakistan. One can go for Cuore, Chery QQ and Chevrolet LS in 800cc and Chevrolet Joy, Hyundai Santro in 1000 cc. These cars are feature rich d, built with modern technology and have loads of bells and whistles. Also, one can go for an imported refurbished car if spares and maintenance is not an issue.

  181. Tauseef Alam December 26, 2006 at 9:50 am #

    Damn the quality control of Pak Suzuki Motors. They have inflicted lots of pain on lots of people. They are plundering the poor people of Pakistan.

  182. Madiha Riaz December 26, 2006 at 9:34 am #

    Tell you what Fahd, you have echoed the voices of lots of Pakistanis here. Suzuki cars are so substandard, we ought to throw them all in Arabian sea along with Dawlance refrigerators.

    Bang on target.

Leave a Reply