Petition against Pak Suzuki Motor Company

Pak Suzuki Motor has been spewing out vehicles in Pakistan for almost 25 years now. This post speaks out on the behalf of those people who are the victim of low quality production and highly un-user friendly approach of this plant.

The end-product a customer gets from this plant after a painfully lengthy period is simple a heap of bland garbage. For instance I recently got my Mehran Suzuki Car from a local dealer in Rawalpindi almost 2 months ago and still hasn’t been able to experience the smooth functioning of vehicle. There were many manufacturing faults in it from the outset. Major manufacturing faults were faulty hand brake, loose doors, substandard rubbers, dried up bushes, ill-fitted window glasses. The Rs. 350000+ vehicle hadn’t even got simple cheap things like mud flaps, seat covers, and other small things. Automobile mechanics themselves advice that one has to replace many parts of a new vehicle in order to get some sort of relief.

This state of affair is absolutely unacceptable. If you share the pain, frustration and humiliation, then please join hands to protest against this high-handedness of Pak Suzuki Motors Company by signing the following petition:

regards.

Posted

December 25, 2006

Business

Commoner

Tags:

Comments

181 responses to “Petition against Pak Suzuki Motor Company”

Wahab Khan

August 7, 2009

Dear Ihtesham,

I’m afraid the car you’ve brought is not 100% brand new, but a refurbished and repainted car. I feel sorry for customers like you who get robbed off by very clever dealers in the market.

You should therefore very carefully next time before going for a purchase.

Regards,

Wahan

Reply
Wahab Khan

August 7, 2009

Dear Suzuki Hater,

I’m sorry I cannot agree with your points.

We at Pak Suzuki invite Japanese engineers every Quarter to inspect our production line and check the quality thoroughly. Only after passing very stringent tests and standards the Pak Suzuki car is being passed on to the dealers and showrooms.

Please check in more detail.

Regards,

Wahan.

Reply
Wahab Khan

August 7, 2009

Dear Umar,

I’m sorry I don’t understand your point. As per our market survey result Pak Suzuki was the Top Brand for 2006, 2007 and 2008.

We had very satisfied customers to date. Did you purchase a refurbished or used car? I think that is the reason for your complain. We at Pak Suzuki have very strict procedures to maintain quality

I’m sorry I cannot agree with any of your complains.

Regards,

Wahab.

Reply
Muhammad Umar

August 7, 2009

i hav purchased suzuki alto vxr in april 2008. i hav gotten anoyed 4rm this car. this car is just scrap. pak suzuki motor is making pakistani illetrate people, fool.
this car has number of problems.
Mr. GM…….. this car is having worst brakes then ever….. clutck , accelator and brake padels had made sounds after 2 weeks to purchase.doors are made up of tins.

Mr.GM….

REMEMBER ONE THING….. “THERE IS NO POCKET WITH COFFIN”

….you know better abt all the negative aspects but as a manager, u will never accept it……thats what we call ur sayasi bayan…..

Mr. GM…… u guyz r used to drive honda, mercedese and bmw cars……i m dead sure that u guys are not using pak suzuki motor car. agar aap PAK SUZUKI MOTOTR CAR use kar rahe hote, to ye complain kab ki khatam ho chuki hoteen……..

and still i m dead sure that u will not consider my mail, caz i m well aware of nature of these sought of people very well.
.
.
but still i will wait for ur reply

regards

Reply
Suzuki hater

August 6, 2009

@ Mr Wahab Khan

I feel very sad too see the built quality of your Suzuki crap.You people are disgracing the name of Suzuki’s all over the world.Japanese put their heart and soul in their cars to make their car better and relaible,unlike you guys…I know that you guys are making lots of profit by using cheap quality parts and low built quality e.t.c.Because most of the people are illiterate here in Pakistan so they are not well aware of what you guys are making and what Japanese are making.you cannot improve its quality and you know it.

I think you guys don’t know the value of LIFE.You guys don’t know what is safety,you guys don’t worry for anyone’s life,PSM cars dont know what is grip or braking,the body is made of tin cans.if the body is from tin cans you couldn’t improved their braking\grip.but no PSM knows how to fool Pakistani illiterate awam.

I feel very sad to see that PSM is making maximum money,even those who work in PSM hate their cars.and drive JDM cars.but you guys forgot that Allah is watching us ALL..you can play tricks here and you have to pay here in this world.

Thanks.

Reply
Ihtesham

July 31, 2009

Hi Everyone,

I got a Suzuki Alto 2008 last year the car being the first locally assembled car I purchased I was shocked to see the extremely poor quality controls in place at PakSuzuki.

These are the faults I have faced till now:-

1)The Generator developed a serious fault at 1500kms and Suzuki 3s workshop refused to fix it on warranty and asked for money instead.

2)The rear doors cannot simply close until you slam them hard.

3)Front left door lock developed a fault at around only 14000 kms, the front right developed lock went faulty as well at 16000 kms.

4)The vents of the car were “FAULTY” by default and I had to get them fixed. Wipers did not work and the CNG kit was not configured properly(yes all this in a new car !!!)

5)The clutch and break paddles started making noises.

6)Extremely poor breaks. Will not stop properly until if you are not below 70kmph.

I believe the Pak-Suzuki at large is compromising on security and quality to an unbelievable extent and deceiving the public. My advice to anyone considering to purchase this car is to plzzz dont!!!!

Go for some other option like Chevrolet Joy or Vitz if you want a comfortable driving experience. The current Pakistani Suzuki alto uses a 1982 SJ410 engine which is not being used anywhere in the world except Pakistan for several years now.(the engine does not meet even the basic international emission standards )

Regards,
Ihtesham

Reply
Wahab Khan

June 12, 2009

Dear Mr.Sipra,

I dont agree with your complains, and this is the first time in my 20 year career with Pak Suzuki that I am listening to this type of complains.

Kindly stop making negative propaganda about Pak Suzuki. And if you have any issue please write to me directly.

it is people like you those because of whom our hard work is not recognized.

Shame on you!!

Reply
suhail

June 11, 2009

I have got my car last two years ago & felt terible to see fitting of accessories that builtin into the vehcile….

Reply
MASOOD SIPRA

May 28, 2009

BAD QUALITY OR NON GENUINE PARTS

SALAM,

I HAVE SUZUKI CULTUS,I M PAYING 8 LAC TO SUZUKI MACCA MOTORS.AND I DON’T KNOW THIS SHOWROOM GIVING ME NEW CAR OR USED CAR.

1 MY PROBLEM IS ENGINE CHECK LIGHT ON WITH A/C,OR RPM IS HIGH(2000)

2 REAR SIDE NOISE,I DON’T KNOW WHAT IS RUBISH.THE MACCA MOTOR TOLD ME THIS NOISE NORMAL,IF YOU AGREE TO PAY THE THIS NOISE FINISH.WHY I’M PAYING.I AM PURCHASING BRAND NEW CAR.WHY?

3 CLUTCH CABLE NOISY.

4 CHECK ALL DOORS MAY BE USE TIN.

5 ENGINE NOISY.WHY THE EFI ENGINE NOISY.RPM FLUCTUATION.

6 L/S DOOR STRIP.I M PAYING THE COST OF STRIP BUT ITS NOT CHANGED.ONLY ADJUST AND REFIXING.

7 R/S REAR DOOR MAY BE NONGENUINE PART.REPLACING DOOR AND REFIXING PARTS LIKE LOCAL WORKSHOP.

KINDLY U READ THIS MAIL AND CALL ME.THEN I TOLD YOU WHAT IS QUALITY WORK.

I AM NOT AGREE TO DRIVE THIS CAR KINDLY RETURN MY MONEY.

TALAT MASOOD SIPRA

Reply
Azam

April 26, 2009

Wahab,

What is your email address?

Azam

Reply